Jitender Kumar Email & Phone Number

United Arab Emirates

Dubai

Responsible for sourcing leads and managing entire retail, ecommerce & digital channels.Develop relationships with existing client base at all levels of the hierarchy, establishing awareness of Products and Services.Overall responsibility: Product development as well product marketing & strategy.Redefined all departmental operational procedures increasing efficiency and decreasing production errors and lead time.Negotiate exceptional commissions and rates for hotels, airlines, Destination Management Companies and OTA’s.Act as key contact point for the client and hotel partners to maintain relationship, resolve all issues relating to accounting, allotment, pricing, vouchers, notification, cancellations, etc.MICE: Planning & Execution of the entire sales & operations of groups and escorted the unit as a Tour Manager.

Dubai, United Arab Emirates

Identified and developed new business opportunities.Organised & Executed Road Shows for our Principle & Tourism Boards in Saudi Arabia & Dubai.Evaluate production and determine optimization possibilities and follow up actionBuilt presence & developed relationships for the company in KSACoordinate contracting process with new suppliers and contract renewal with existing partners via online channel partnersConducted Travel Agent Familiarisation trip from Saudi Arabia to Oman and Malaysia to offer first-hand experience of our partners in collaboration with Oman Air.Acted as the lead presenter and drove the proposal presentation meetings.

Dubai

Managing B2B & B2C sales related to Holidays and GSA’s.Accountable for product development timelines, meeting deadlines and communicating between RD, Marketing and Channel Marketing.Developing Marketing programs for several new products offerings that brought in additional revenue for the organization.Communicated with the IT team regularly on developing new product features & functionalities online.Key account management of existing corporate client portfolio.Contribute to team targets, with special emphasis on acquiring new partners and reaching financial goals by optimizing the performance of existing partnersPlanning & Execution of the entire sales & operations of CorporateIncentive groups: Planning & Execution of the entire sales & operations of groups and escorted the unit as a Tour Manager.Negotiating and contracting with vendors / suppliers.Conducted Travel Agent Familiarization trip in collaboration with MTPA (Mauritius Tourism Promotion Authority).Responsible for translating ideas from concept through to launch.Manage multiple products at once- to include both new initiatives & improvement of existing products.Work with all cross functional teams on launch and maintenance of products (operations, marketing, online channel, internal designing etc.).Identify the ideal portfolio of hotels for the client and get exclusive deals for them to enhance sales

United Arab Emirates

B2B Head – (Dubai)Responsible for Sales & Marketing of B2B agents, Schools, Corporate from all over UAE.Gathering market research and analytics and developed products for B2Bagents by collaborating with designing team.Identified and developed 25% more Travel Agencies with in 4 months.Achieved more than 110 % of 2011-12, 2012-13 achieved target in first 5 MonthsDeveloped Incentive programs for B2B agents which increased additional revenue for the organization.Communicated with the marketing team weekly, to arrange e-flyers & other marketing strategies to promote our products to B2B agents.Established Franchisee & PSA network in UAE. Branch Manager (Rajahmundry) Manage a branch office with a team handling worldwide travel servicesAchieved 100% of year target in 6 MonthsProvide upscale, luxury travel arrangements for individuals, groups and corporate to meet the objectives.Manage the sales process from initial prospecting to close of the saleAnalyzed market and prepared services and products to attract more tourists to assigned area.Promoted to oversee the Coastal Branches under the supervision of Area Manager.The first one to achieve the yearly target in Pan India.

Hyderabad Area, India

Sr. Branch Manager (Ahmedabad, Rajahmundry, Tirupati, Tanuku and Bhimavaram) from July 2008 – Sep 2011Established an office in Ahmedabad individually without having any support or knowledge about the place.Oversee 150+ employees in driving process improvements throughout operation, strategic account planning, Profit & Loss, as well as improving operating performance of application processing, Customer service, Sales forecasting.Having created performance-driven culture that ensures accountability and personal responsibility, lead, develop, and motivate the staff in marketing communication, pricing administration, development etc.Awarded as Best Sr. Branch Manager for three quarters in the year 2009 and 2010 for Pan India and International for generating highest percentage of profits. Branch Manager (Rajahmundry and Tirupati) from Nov 2007 – June 2008.Coordinating and Cooperating the Operations of Business, Customer Care, Tele Calling, Administration and all other departments for both the branches put together.Supervised and trained 70 above employees and instilling sufficient confidence in team members so they could increase revenuesTaken over Operations of Tanuku and Bhimavaram branches. Branch in Charge in Rajahmundry from Jan 2005 – Oct 2007.Start –up and established an office with minimal supervision in Rajahmundry including office design and interior planning.Increased sales by 20 percent in underachieving markets.Awarded as Best Branch in Charge for Zonal level for the year 2005, 2006 and 2007 respectively.Developed plan for started new office in Tirupati which added 1.5Cr to annual

Master Of Business Administration - Mba, Marketing/Marketing Management, General, First

Bachelor Of Commerce (B.Com.), Business/Commerce, General

Master Of Business Administration - Mba, Marketing