Jitendra Kumar Email & Phone Number

Ahmedabad, Gujarat, India

• Developed and executed manual test cases for insurance software applications, ensuring functionality, accuracy, and compliance with industry regulations.• Executed manual tests to identify defects and verify fixes, ensuring the functionality and usability of software applications.• Collaborated with development teams to prioritize and resolve identified issues in a timely manner.• Documented test results, including defects found and steps to reproduce, using bug tracking systems.• Collaborated with business analysts and subject matter experts to understand insurance requirements and translate them into test cases.• Documented test results and defects using bug tracking systems, providing detailed reports to development teams for resolution.• Participated in regular team meetings to discuss testing progress and share insights for process improvement.

Ahmedabad Area, India

Ensured accurate and timely loan processing through the efficient compilation ofborrowers’ information and loan document verification.Accomplish the task within the Client SLA.Took applications and collected income and asset documentation to enableunderwriting and prompt loan decisions.Complied company quality standards and applicable regulations.The proper implication of the SOP’s and set of instructions while auditing the loan.Involving in the Process meting and understand the update received from theClient.Re-Check the loan reviewed by initial reviewer.Feedback to the initial reviewer to minimize the inaccuracy and action plan for thesame.Participating in the Refresher and OB training.Cooperated with support staff and executive management.Details understanding of mortgage loan documents, Mortgage Cycle and LOS.

Sirohi Area, India

Ensure the concern reports & warranty claim are raised in timely manner with allrelevant information & then raised in special software project with internet (Citrixand SAP).Maintain the Warranty Register & Update the Register after the Claims are settling.Store the Warranty Parts at the Designated Area & ensure proper Tagging.Reconciliation of warranty claims payment.Keep a database for all the Warranty claims, Free Services and PDI claim send tocompany & update the credit notes received on those accounts.Communicate with Manufacturer Technical Concern Team for Concern Solving,Replacing Defective Parts after Approval of Company Technical Concern Team.Participating in the Dealership Management Training organized by Ashok Leyland.Knowledge of Floor Management, After Sales Service, Work Shop Activities, BasicKnowledge of Software for Diagnosis, Services and Programming vehicle.

Master Of Business Administration - Mba, Markieting & Hr, 1

Bachelor Of Business Management, Management, 1