I champion change, lead organizations to smash operational obstacles, elevate experiences & cultivate diverse & inclusive environments.Specialties:LeadershipTeam ManagementOperations ManagementProject ManagementProcess ImprovementPolicy DevelopmentTraining and DevelopmentCustomer SuccessCustomer Relationship ManagementRecruitment and Talent AcquisitionPerformance ImprovementData AnalysisCollaborationBudget ManagementForecastingExecutive SupportContract ManagementChange ManagementProduct ManagementMentoringCall Center OperationsTechnical Proficiencies: Salesforce, WFM, ADP, Workaday, UKG, JIRA, Atlassian, DevOps, Remedy, Tableau, Zoho, ZenDesk, Sharepoint, Scrum, Agile, Acumatica, AI Tools, vcita, RingCentral, Shoretel, SaaS Support, Twilio, Cisco, SQL, GSuite, Microsoft Suite, Monday.com, Canva
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StrategistConcho Consulting, Llc May 2024 - PresentUnited States -
Manager, Service & SupportDrb In-Bay Solutions 2020 - 2022Washington Dc-Baltimore Area
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Supervisor, Service & SupportDrb In-Bay Solutions 2016 - 2020Washington Dc-Baltimore Area
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Project Manager ConsultantWisdom Delivers 2016 - 2018 -
Director Of Client RelationsWisdom Delivers 2014 - 2016Maryland
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Project Manager - Performance AssuranceVerizon Wireless 2013 - 2014Hanover, Md -
Project Manager - Technical SupportVerizon Wireless 2012 - 2013Laurel, Md
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Acting Associate Director - Technical SupportVerizon Wireless Mar 2012 - Dec 2012Hanover, Md
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Supervisor - Technical SupportVerizon Wireless Dec 2010 - Jun 2012Hanover, Md
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Supervisor - New HiresVerizon Wireless Dec 2009 - Dec 2010Hanover, Md
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Supervisor - Customer ServiceVerizon Wireless Jun 2007 - Dec 2009Hanover, Md
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New Hire CoachVerizon Wireless Mar 2007 - Jun 2007Hanover, Md
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Customer Service Representative - 800 LineVerizon Wireless Jan 2006 - Mar 2007Hanover, Md
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Retail Customer Service RepresentativeVerizon Wireless Nov 2004 - Jan 2006Fredericksburg Va
Jennifer Jackson Education Details
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Management Studies
Frequently Asked Questions about Jennifer Jackson
What company does Jennifer Jackson work for?
Jennifer Jackson works for Concho Consulting, Llc
What is Jennifer Jackson's role at the current company?
Jennifer Jackson's current role is Strategist.
What schools did Jennifer Jackson attend?
Jennifer Jackson attended University Of Maryland Global Campus, University Of Maryland Baltimore County.
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Jennifer Jackson
Project Management And Cybersecurity Program ManagementNew York City Metropolitan Area2acxiom.com, gmail.com1 +191751XXXXX
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Jennifer Jackson
Strategic Higher Education Executive | Campus Operations & New Market Growth | Driving Innovation & Student Experience | Enrollment ManagementSan Antonio, Tx -
Jennifer Shoffner
United States6gmail.com, mascohq.com, libertyhardware.com, lpl.com, libertyhardware.com, topbuild.com5 +133664XXXXX
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