Juanita Jones Email & Phone Number

United States

• Manage two different sites with a total of twenty (20) Class A CDL drivers, 17 tractors, 140 trailers, while maintaining over 100 pickup and deliveries per week.
• Create and maintain reports regarding productivity and time management for intracompany and customer analysis and review.
• Maintain equipment and drivers through regular audits and qualification maintenance in accordance with DOT regulations.
• Monitor corporate safety and DOT procedures and regulatory compliance.
• Develop and maintain excel spreadsheet for Route Drivers tracking CDL licenses and DOT Medical Certification Cards for expiration dates.
• Participate in the development and implementation of service & productivity improvement initiatives to increase customer satisfaction & reduce operating expense.

Mesa, Arizona, United States

• Streamlined and documented standard operating procedures (SOP) using Word.
• Retrieved and performed data entry to dispatch loads to Drivers using Excel.
• Created freight bills in proprietary intra-company systems, then dispatched loads to appropriate driver
• Provided appropriate information to customers via phone and/or email.
• Monitored drivers for departure and delivery times to ensure on time delivery to customers; used company GPS systems to track driver’s progress.
• Created and provided purchase orders to vendors to ensure timely payment of services provided.

Tempe, Arizona, United States

• Assisted with the coordination and tracking of site acquisition and engineering services using Excel and Word.
• Requested external purchase orders and issued internal purchase orders.
• Processed internal and external invoices.
• Acted as Receptionist, filing and email communications with customers using Outlook.

Mesa, AZ

• Streamlined and documented procedures for timesheets and billing.
• Retrieved and performed data entry of raw data provided by transport employees using Outlook and Excel.
• Acted as Maintenance Assistant in charge of coordinating emergency services, authorizing payments and recording data.
• Obtained temporary employees on a weekly basis via phone.

Sacramento, CA

• Made travel arrangements, calendars, reports, and PowerPoint presentations for executive and department directors.
• Managed all aspects of office event planning.
• Spearheaded project to streamline tracking and delivery of collection letters.
• Screened mail and phone calls for the Associate Director using Outlook.
• Served as Receptionist using multi-line phone for the Credit & Collections department.
• Maintained call center schedules for 130 employees.

Sacramento, California Area

Master'S Degree, Vocal Performance

Bachelor'S Degree, Vocal Performance

High School Diploma