Jill Kaplan's Location
Germantown, Maryland, United States, United States
Jill Kaplan's Contact Details
Jill Kaplan work email
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Jill Kaplan personal email
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Jill Kaplan phone numbers
About Jill Kaplan
Jill Kaplan is a Event Assistant at Spilled Milk Catering.
Jill Kaplan's Current Company Details
Event Assistant at Spilled Milk Catering
Jill Kaplan Work Experience Details
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Assistant ManagerConcetta’S Main Street Bistro Jan 2021 - Apr 2022Mount Airy, Maryland, United States• Managed a staff of six.• Managed inventory and prepared order list• Reformatted the regular and catering menus• Customer service and money handling
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Catering Sales ManagerSheraton Baltimore North May 2019 - Jun 2020Towson, Maryland• Produced sales based on leads via incoming phone calls, email inquiries, walk- ins, or internal referrals, with the purpose of converting the lead to an appointment for a tour of the space and ultimately a booking. Sold $200,000 worth of short-term business. • Produced banquet event orders/invoices by gathering necessary information for menu planning, floor plan, room set up, timelines, cost and billing details and any other requirement pertinent to the event for the Client and collected payments. • Utilized the Marriott CI/TY program for account maintenance, event detailing and payments. -
Sales ManagerBrookshire Suites Jan 2019 - May 2019Baltimore, Maryland• Maintained existing business client relationships, ensuring maximum profitability for the hotel and quality service for our guests.• Developed and implemented successful marketing and sales solicitation activities to secure new business.• Conducted local outreach to promote the hotel by attending community events, performing sales calls and site visits to review competition. -
Sales ManagerClarion Inn And Conference Center Aug 2017 - Jan 2019Frederick Maryland• Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.• Travel locally to conduct outside calls, promote the hotel and review competition.• Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. • Create group resumes and communicate client needs to all departments of the hotel. • Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts• Develop and conduct persuasive verbal sales presentations to prospective clients.
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Executive Meetings ManagerHoliday Inn Jun 2015 - Aug 2017Frederick Md• Responsible for selling group business from all markets/regions primarily handling no more than 10 to 20 room nights while maximizing revenues for all areas of the hotel. Assists in the overall efficient operation of the Sales Department, manages accounts and solicits new and past business to ensure revenue goals are met or exceeded. • Detail events to include all food & beverage, set up and audio-visual needs. • Create contracts and other related booking documentation as required. Manage and maintain client account files.• Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
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Group Services ManagerLord Baltimore Hotel Jun 2014 - Feb 2015Conducted research to identify new opportunities for bringing about innovation in events.Discussed specific requirements and expectations concerning the event with client. Managed and developed a strategic plan of action to ensure that the cost of the event remained under the pre-determined budget.Searched and negotiated suitable venues or locations as per the requirement and budgetary constraints of client.Carried out all the functions as per legal guidelines and regulations.Worked on determining a suitable layout and theme for the event as per client’s specifications. -
ServerBj'S Restaurants, Inc. Oct 2013 - Aug 2014Frederick, Maryland
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HostShutterbooth Feb 2013 - Jan 2014• Responsible for all aspects of event coordination including arranging arrival and departure times, event placement, and customer management.• Organized event information for over 20 client accounts on Long Jump to manage their scheduling, payment processing, and confirming final details.• Utilized Adobe Illustrator to create logos for email campaigns to seek out new clients.
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Sales And Events ManagerWyndham Hotel Group May 2012 - Nov 2012• Arranged corporate meetings, weddings, birthday parties, and other group events.• Determined event needs including space required, food and drink details, event times, room bookings for overnight guests, and event set up and break down, then quoted potential clients based on the information received.• Conducted inventory of food and beverages in the hotel and determined the need based on guests and events taking place each week, and then ordered needed items through the company’s online system. -
Guest Services RepresentativeGaithersburg Wyndham Garden Apr 2011 - Jan 2012Gaithersburg, Md• Answered phone calls on a multi-line phone system and assisted customers as needed.• Performed tasks in the laundry room as needed including stripping rooms, folding clean laundry, and delivering linens to rooms.• Completed tasks in the restaurant including ordering and preparing food and serving guests.
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Retail HelpThe Main Event 2008 - 2012• Used company software to organize the entire inventory for rentals and their availability.• Determined the quantity of items needed including tents, tables, chairs, linens, and other needed supplies.• Assisted customers with details regarding their events such as center pieces, colors, locating items, rentals, and answering any questions they had.
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ServerOlive Leaf Cafe Nov 2007 - Jan 2008
Jill Kaplan Skills
Social Media Marketing
Customer Service
Social Media
Public Relations
Event Planning
Time Management
Microsoft Office
Sports
Convention Services
Marketing Strategy
Powerpoint
Public Speaking
Sales
Microsoft Excel
Social Networking
Event Management
Hotels
Restaurants
Management
Facebook
Marketing
Catering
Email Marketing
Adobe Illustrator
Delphi
Salespro
Opera
Mass Communication
Hospitality Industry
Weddings
Corporate Meetings
Jill Kaplan Education Details
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Mass Communication/Media Studies -
General Studies
Frequently Asked Questions about Jill Kaplan
What is Jill Kaplan's role at the current company?
Jill Kaplan's current role is Event Assistant at Spilled Milk Catering.
What is Jill Kaplan's email address?
Jill Kaplan's email address is jk****@****tel.com
What is Jill Kaplan's direct phone number?
Jill Kaplan's direct phone number is +130147*****
What schools did Jill Kaplan attend?
Jill Kaplan attended Frostburg State University, Carroll Community College.
What skills is Jill Kaplan known for?
Jill Kaplan has skills like Social Media Marketing, Customer Service, Social Media, Public Relations, Event Planning, Time Management, Microsoft Office, Sports, Convention Services, Marketing Strategy, Powerpoint, Public Speaking.
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