Joy Knutson, Sphr, Shrm-Scp Email & Phone Number

Plan, lead, direct and develop the policies, activities, and staff of the Human Resource (HR) department. Prioritize HR areas including legal compliance, risk mitigation and implementation of the organization’s mission, values, and talent strategy. Provide direct oversight and HR support of assigned locations and provide the first point of contact for agency HR related issues and concerns.

West Fargo, Nd

Provide executive level human resource guidance to the organization; responsible for strategic planning, creating/implementing policies, procedures and best practices; creating compensation and benefits structure; identifying and implementing talent management and performance goals, and ensuring legal compliance.

West Fargo, North Dakota

Responsible for all Human Resources, administration and operations processes and procedures. Manage and oversee staff of 20+ administrative professionals. Serve on management team.

Fargo, Nd And Grand Forks, Nd

Facilitate and teach classes at the undergraduate and graduate level such as Human Resources Management, Collective Bargaining/Labor Relations, Organizational Development

Fargo,Nd

Establish and develop all HR processes for multi-state non-profit organization with six programs/locations and employee base of 160+. Researched, programmed and implemented automated timekeeping and absence reporting system, streamlining process and adding 50%+ efficiency to time/attendance reporting and administration. Developed performance management system to include 40+ job descriptions, compensation structure, performance appraisal & behavioral interview system. Researched and implemented benefit options to reduce life & long term disability insurance costs by over 33%, adding additional EAP and additional voluntary benefits to package. Created talent acquisition process to provide structure and consistency, ensuring compliance and accuracy in selection of new candidates; designed and implemented new employee orientation process and program. Instrumental in research and implementation of new HRIS/payroll program. Retool and restructure personnel files to ensure compliance and storage efficiency. Serve as member of senior management team.

Fargo, Nd

Create human resources infrastructure for trucking company of 250+ employees to include processes and policies for all aspects of human resources to ensure legal compliance. Develop and facilitate management and employee training programs including sexual harassment, HR 101, Interviewing and New Employee Orientation. Streamlined benefits enrollment and benefits administration, to include 200+ truck drivers across the United States. Member of Senior Management Team, and member of Guiding Coalition during restructure. Position eliminated due to restructure and economic factors.

Worked as contract consultant, successfully building human resources department to include policies, procedures, documents and forms. Assisted with talent management, employee relations, benefits administration, payroll and accounting functions.

Retool human resources department and processes to include legal compliance, filing system, hiring process, application process, and data gathering and processing; revamp benefits package to ensure compliance and competitive portfolio. Re-introduced and re-implemented Canad Inn Four-Star training into new employee orientation. Improved internal human resources audit score from 64% to 82% in 10 weeks, and to 95% in 6 months. Position eliminated January 2009 due to economic downturn

North/South Dakota, Minnesota

Manage all aspects of human resources for nine locations in North/South Dakota and Minnesota. Coach/mentor supervisors and management in progressive discipline, conflict management, employee relations and employee development. Assist in administering labor contract; work with grievance procedure, collective bargaining agreement and labor relations within union facility. Facilitate variety of presentations/training topics such as global compensation, reasonable suspicion, interviewing, HR 101 for management, and labor relations. Oversee all levels of the performance management process. Special projects: Affirmative Action plans, employee policy manual writing committee, talent management review committee, benefits refresher team lead.

Masters Of Management, Management/Human Resources

Graduated with 3.9 GPA

Bachelor Of Science - Bs, Applied Studies-Human Resources Concentration

Graduated with 3.7 GPA

Master Of Management, Human Resources Management And Services, 3.9

Master Of Management, Human Resources Management And Services, 3.9

Master Of Management, Human Resources Management And Services, 3.9