Jennifer Korba Email & Phone Number

Texas, United States

Responsibilities:• Manage the configuration of the Learning Management System (LMS) to include user security roles and permissions, navigation, and catalog structure.• Consult with internal stakeholders on LMS options and content strategy to support organizational goals.• Manage eLearning content catalog in accordance with the overall content strategy.• Identify new approaches and content strategies to increase learner engagement and utilization of the LMS.• Take initiative to identify and implement system and/or process improvements to support business objectives.• Respond to and manage requests from stakeholders across the organization for Learning and Development needs for clients in production.• Proactively consult and collaborate with internal stakeholders to identify learning needs and develop solutions for in production clients.• Generate reports and analyze platform and course-level data to identify and act on usage insights.• Identify, analyze, and document learning needs using specific learning objectives and outcomes.• Partner with stakeholders and Subject Matter Experts (SMEs) to build curriculum using a blend of knowledge-based and skills-based learning outcomes.• Oversee the design and development of courses utilizing adult learning principles and eLearning software.• Conduct program evaluations and report on learning outcomes; identify and implement modifications as needed based on outcomes; evaluate teaching and learning by comparing desired and actual learning outcomes.• Manage internal team of eLearning content creators.• Manage vendor relationships for content creation and ensure compliance with all established instructional design and branding guidelines.

Plano, Tx

Design and develop eLearning for technical and soft skill training using the latest eLearning technologies. Responsible for the management and coordination of customer-facing deliverables and processes across the organization for 5 product offerings, including: training guides, learning portal platform, and eLearning content for a variety of curricula from soft skills to information security education.Key accomplishments:• Managed the development of 3 new product lines including eLearning for mobile devices, desktop application eLearning designed for attorneys, and security awareness eLearning.• Managed the design and development of a fully hosted learning management system.• Developed and oversaw the conversion of legacy eLearning materials to be viewed on mobile devices. Job Description:• Design, document, and implement processes related to production tasks with an eye toward enhancing efficiency, improving transparency, and documenting key data for reuse in future projects.• Create internal best practice “playbooks” as references for development resources to ensure quality and consistency across products.• Establish timelines and milestones for development of product releases.• Develop, execute, and oversee production schedule, including the tracking of all related deadlines and the management of both internal and external resources to meet production targets.• Identify and communicate to management all required resources for production tasks.• Communicate and coordinate expectations and milestone dates to production teams and external resources.• Analyze client data and sales team feedback in order to make recommendations or suggest course corrections for team priorities and resource allocation. • Monitor production standards and implement quality-control measures.• Facilitate weekly production meetings for product project teams.• Regularly meet with Leadership team, including CEO and CLO, to communicate status of all development projects.

Design and develop eLearning solutions using Adobe Captivate, Articulate Storyline, and TechSmith Camtasia.

Responsible for planning, purchasing, inventory controls, communication, marketing, customer service, and assisting with product development of fine jewelry to maximize sales, profit, and productivity.Key accomplishments:• Identified consistently performing SKUs and recommended advertising initiatives which resulted in an increase in item sales from $65,000 to $400,000 during the holiday season.• Increased sales from $220,000 to $720,000 within 1 year for major retail account by selecting and planning the proper merchandise mix for stores.• Successfully opened 3 ecommerce and catalog accounts generating over $500,000 in sales.Job Description:• Assisted Senior Account Director with national retail accounts.• Developed a new suite of sales analysis reports used by senior management and client account managers to provide key insights into sales trends and account management needs.• Analyzed sales data to identify trends and develop action plans to resolve identified issues, which were communicated to senior management for review and action.• Developed new process for analyzing inventory levels resulting in more efficient inventory management based on historical sales performance and current market trends.• Developed strategic action plans for management outlining recommendations for new processes.• Prepared sales information and presentations for senior management meetings.

Responsible for the management and coordination of all operations for wholesale women’s apparel company, including shipping/receiving, inventory management, marketing, customer service, and sales support.Key accomplishments:• Established ecommerce site and online catalog resulting in a 400% increase in online sales.• Reduced IT costs for SFA systems by 10%.Job Description:• Developed marketing strategies for new product promotions and communication to customers.• Analyzed product performance and client feedback to develop ROI reports for all marketing efforts and advised President of findings and recommendations.• Generated call, email, and mailing lists based on historical sales data by customer, and communicated marketing efforts with the sales team.• Coordinated all efforts of marketing and web development teams for ongoing mass communication campaigns. • Developed and implemented new processes to increase employee efficiency in to key repeated workflows.• Created documentation of key processes to help improve expedient and consistent onboarding of new employees.