Justin Kunisaki Email & Phone Number

Las Vegas, Nevada, United States

NexusTek, an award-winning Microsoft Gold Partner, empowers organizations to lead their market space by taking the burden of optimizing and managing their IT environments, ensuring business continuity and employee productivity. NexusTek delivers Cloud solutions, Managed IT Services, and Application Consulting to more than 1200 small and midsize businesses based in Denver, Arizona and across the Front Range. As one of the largest Denver-based IT services firms, we take a customer-centric approach by consulting with the client to understand their business. We then evaluate and recommend the best technology to meet their current and future needs. Our talented team, personalized attention, and 20 years of documented best practices deliver proven results in cloud services, desktop and server support, backup and recovery, CRM/ERP solutions, and network security 24/7/365.

Orange County, California Area

9245 Research Drive Irvine, Ca 92618

- Manage over 150 customer environments providing technical support, and preventative maintenance - Team lead and escalation point for networking incidents - Monitor cloud infrastructure, respond to alerts and restoration of service - Responsible for 24x7 on-call shift supporting after hours issues for customers - Travel to customer locations and provide professional technical services - Configuration of customer firewalls and switches as well as implementation of network devices - Create, manage and restore backups for customers using Windows and Veeam

9245 Research Drive Irvine, Ca 92618

- Manage over 150 customer environments providing technical support, and preventative maintenance - Team lead and escalation point for networking incidents - Monitor cloud infrastructure, respond to alerts and restoration of service - Responsible for 24x7 on-call shift supporting after hours issues for customers - Travel to customer locations and provide professional technical services - Configuration of customer firewalls and switches as well as implementation of network devices - Create, manage and restore backups for customers using Windows and Veeam

4 Hutton Center Dr.

-Create and managed Administrative Directory Users and Computers-Image company computers for office and home use.-Create and manage user accounts for company programs-Troubleshoot printing issues (hardware and software) and computing errors-Manage Service Desk calls and ticket queue by distributing work flow-Upgraded branch office capacity and distributed and managed physical hardware upgrade-Monitor virtual servers, including XenDesktop and XenApp, for capacity issues and application errors-Monitor phone systems and helped upgrade and manage to VoIP

-Managed and organized administrator database and company website.-Mass emailed future clients as well as current company users.-Assisted with sales and marketing by attending conventions.-Cold called potential clients through the phone

-Started a small painting business with financial support and attended business meetings with previously successful managers.-Managed and facilitated sales and marketing through cold calling and referrals.-Hired and fired up to 5 employees as well as managed them on the job.-Provided estimates for clients and potential customers.