I am a well-versed technical communicator with a concentration in financial services. My projects have included writing end user manuals, technical specifications, and SOPs, developing online and WebHelp systems (including stand-alone systems and context sensitive content), and creating training materials for team members and customers.I am familiar with all phases of the software development life cycle (SDLC) and have experience with both Agile and Waterfall methodologies of development. I have also begun to learn about Darwin Information Typing Architecture (DITA) and look forward to increasing my knowledge about those concepts and methodologies.
Listed skills include Software Documentation, Payment Card Processing, Technical Writing, Software Development, and 8 others.