Jose Luis M. Email & Phone Number

Oakland, Ca, Us

Oakland, California, United States

- Lead writer on all pricing-related documentation. Worked with marketers, PMs, and engineers to overhaul main page, create FAQs, and note updates.- Created, maintained, and refined internal documentation outlining tools and best practices.- Managed documentation for Fivetran's ad reporting connectors.

Oakland, California, United States

- Rewrote and reformatted nearly one hundred knowledge base articles; wrote a style guide.- Corrected the grammar, steps, and screenshots of dozens of setup guides. - Wrote, shot, and edited a promotional video highlighting my experiences as an intern.

Oakland, California, United States

- Learned the basics of technical writing through daily copy editing projects and extensive weekly meetings with senior technical writers. - Employed Markdown and docs-as-code principals to transfer a large document from third party website onto the companies' docs site.

Berkeley, California, United States

-Filled, labeled, and sorted products, abiding by FDA regulations and coordinating with quality control on a case by case basis.-Calibrated machinery. Applied analytical thinking and problem solving to troubleshoot and resolve issues in production.-Observed machinery in operation and checked completed products to identify issues affecting proper assembly.

San Francisco Bay Area

-Served as a hard-working and punctual team player for essential businesses such as Good Eggs grocery and Second Harvest food bank.-Worked six days a week and, occasionally, worked ten-hour days to meet production deadlines.

San Francisco Bay Area

-In accordance with CDC guidelines, sanitized equipment, floors, and machinery in essential businesses across the Bay Area.-Handled chemicals properly to avoid environmental hazards and personnel injuries.

San Francisco Bay Area

-Commended as a hard-working and punctual team player by businesses such as Thistle, Chewse, and Marzetti West.-Flexible and available. Shift hours often 5 AM to 1 PM and 9 PM to 4 AM to accommodate full-time student priorities.-Fulfilled orders by collecting items from inventory and packaging for safe transport.

Santa Cruz, California, United States

-Worked out of the Surplus Store, located at the base of campus.-Completed orders for new and established customers, including locating merchandise, packaging items, and handling the associated documentation. -Delivered mail, disposed of outdated classroom equipment, and delivered new furniture across campus.

Santa Cruz, California, United States

-Led weekly discussion sections to strengthen freshman's understanding of KRESGE 1 course through free writes, debates, and round robins.-Scheduled meetings with fellow mentors to share observations and plan fun events for students, such as movie nights.-Individually tutored students that needed clarification on papers and final projects.

Santa Cruz, California, United States

-Handled cameras, assembled sets, and occasionally starred in live productions of On TheSpot's bi-weekly show, aired on local cable.-Coordinated the production of short films for the Film Production Coalition's quarterlyfilm festival.-Engaged in tabling and attended conferences with the school's media organizations.-Gained proficiency with Adobe Creative Suite.

-Utilized high-quality audio and video recording equipment.-Aided with scripting, color grading, and audio mixing.-Produced documentary and creative short film projects.-Gained proficiency with Final Cut Pro.

Bachelor Of Arts - Ba, History

Activities and Societies: -Minor in Political Science. -Dean's List Honoree. 2017. 2020. -Video Volunteer, The Cove Wellness Center. 2019..

Education record

Credential - Technical Information I

- Enrolled in UC Berkeley Extension's Technical Communications I course from September to December 2022. - Expanded my understanding.