Joe Vazquez Email & Phone Number

Washington Dc

I am currently roviding solution development engineering support the FAA's TDM-to-IP Migration Program Office. My role is to provide engineering support to FAA system owners as they design, testing, and deploy solutions supporting the conversion of Time Division Multiplexing services into IP based services.

Herndon, Va

In January of 2017, Nextlink Wireless, formally a department within XO Communications, was split off from its parent company and stood up as a separate, stand-alone entity. In preparation for this organizational restructuring, I was asked to identify systems, processes and assets that would be impacted, define and implement new processes and systems, and redefine the existing roles and responsibilities of the staff in my organization. This transformational effort led to the creation of a lean… Show more In January of 2017, Nextlink Wireless, formally a department within XO Communications, was split off from its parent company and stood up as a separate, stand-alone entity. In preparation for this organizational restructuring, I was asked to identify systems, processes and assets that would be impacted, define and implement new processes and systems, and redefine the existing roles and responsibilities of the staff in my organization. This transformational effort led to the creation of a lean engineering organization, that not only provided outstanding presales and design support, but also shouldered service delivery, logistics, implementation engineering, and repair/maintenance responsibilities. Nextlink Wireless was purchased by Verizon in January of 2018. All Nextlink staff was released on February 9, 2018.• Played key engineering role in the support of 2-billion-dollar M&A deal with Verizon• Led engineering team thru completion of 7-million-dollar network upgrade project.• Achieved 135% of network upgrade project and overall 2017 team goals.• Defined requirements for stand-alone engineering systems and databases• Migrated and parsed historical engineering data into new data management systems.• Developed and documented new service delivery processes supporting wholesale and enterprise orders.• Defined new MOPs for installation, testing, and acceptance procedures.• Implemented new process, roles and responsibilities supporting Trouble Ticket/Repair activities. Show less

Herndon, Virginia

• Led team consisting of pre-sales, wireless equipment, and radio frequency engineers.• Drove culture change from an inside engineering mindset to one valuing the customer experience.• Developed unique solutions supporting large, nationwide customers such as Harris Corp, FAA, Marriott, Hyatt, Hilton, Amazon, and Google.• Cross-trained existing staff to create depth of knowledge and expand support capabilities.• Evangelized microwave transport technology within… Show more • Led team consisting of pre-sales, wireless equipment, and radio frequency engineers.• Drove culture change from an inside engineering mindset to one valuing the customer experience.• Developed unique solutions supporting large, nationwide customers such as Harris Corp, FAA, Marriott, Hyatt, Hilton, Amazon, and Google.• Cross-trained existing staff to create depth of knowledge and expand support capabilities.• Evangelized microwave transport technology within internal XO sales and partner organizations.• Developed innovative solutions empowering XO sales teams. o Rapid deployment capabilities of 5 business days. o Low costs Disaster Recovery/Continuity of Operations solutions. o Type 3 off-net to off-net solutions.• Provided on-going wireless training to XO sales teams across US.• Developed internal wireless presales qualifications tool and database• Technical resource supporting customer meetings and calls.• Worked closely with XO Product and Technology departments to certify and ensure that our LMDS microwave transport technology meet XO’s product requirements and associated SLAs supporting MPLS IP-VPN, Metro Ethernet, Internet Access, Private Line, and converged voice and data services. Show less

Herndon, Va

• Built strong relationships with my XO account managers.• Collaborated with potential customers to ensure a favorable experience and develop a deep understanding of their network and communication requirements.• Utilized practiced and skilled oral and written communications to present my account managers and customers with a clear and concise solutions.• Ensured all order packages were error free before handoff to Order Entry team.• Assembled customer business cases for ICB… Show more • Built strong relationships with my XO account managers.• Collaborated with potential customers to ensure a favorable experience and develop a deep understanding of their network and communication requirements.• Utilized practiced and skilled oral and written communications to present my account managers and customers with a clear and concise solutions.• Ensured all order packages were error free before handoff to Order Entry team.• Assembled customer business cases for ICB pricing. Packages included network topologies (Visio), technical specifications, network capacity, and equipment availability• Designed viable telecommunications solutions utilizing XO’s Sonet, DWDM, and CWDM transport technologies, MPLS/MTNS, Ethernet Private Line, CLDT, VoIP Term, MMPRI, and Collocation products. Show less

Washington Dc/Reston, Va.

• Managed a team of Sales Engineers and a team that supported one of the most successful Markets in Nextlink/XO Communications• Responsible for staffing and developing the technical sales support to sustain NEXTLINK Sales staff in the Washington DC, Virginia, and Maryland markets• Reviewed technical quality of orders submitted by the TC team• Provided ongoing technical training of XO products to the TC and local sales teams.• Helped individual TCs set their short and… Show more • Managed a team of Sales Engineers and a team that supported one of the most successful Markets in Nextlink/XO Communications• Responsible for staffing and developing the technical sales support to sustain NEXTLINK Sales staff in the Washington DC, Virginia, and Maryland markets• Reviewed technical quality of orders submitted by the TC team• Provided ongoing technical training of XO products to the TC and local sales teams.• Helped individual TCs set their short and long-term goals• Collaborated with other senior managers in determining the direction the market will take regarding capital expenditures such as ILEC collocations, target potential on-net building sites, LMDS sites and SONET ring builds.• Created and delivered technical PowerPoint presentations for high profile customers.• Interfaced with Service Delivery and Operations managers to ensure high profile customer orders meet proposed delivery dates.• Interfaced with CPE vendors and XO Operations manager to ensure clean cut-overs of high profile customers. Show less