Jennifer Cook Email & Phone Number

Charlotte, NC, US

Charlotte, NC

• Perform document management including monthly project reports, lot and home sales reports, contract administration, and HUD settlement files.
• Serve in accounting capacity, processing and tracking all invoices, expense reports, and payments for projects and field office. Additionally, manage A/P and A/R processes.
• Provide administration services for firm; maintaining the record of active builders including contracts, amendments, insurance requirements, schedules, sales, settlement statements, lot counts, and pricing.
• Support the execution of builder lot contracts, track key contract details, and coordinate lot closings.
• Manage HOA, including but not limited to, the following: ARC reviews, HOA Accounting, HOA yearly and buildout budget creation and execution.

Charlotte, NC

• Managed a portfolio of 15-18 homeowners associations, providing guidance, support and project management to all associations, oftentimes with multiple and overlapping deadlines.
• Assisted Board of Directors in the enforcement of community restrictions, maintenance of neighborhood assets and financial management, staying abreast of policies and changes.
• Maintained cash accounting files and create yearly budget for upwards of 18 associations.
• Solicited and analyzed bids, provided comprehensive comparisons, and monitored maintenance projects.
• Coordinated, negotiated and issued vendor contracts for property services including, but not limited to, the following: landscape management, construction projects and pool management.

Charlotte, NC

• Performed variety of community leasing and administrative functions, achieving company metric while simultaneously ensuring satisfaction of clients.
• Completed credit and background checks to determine qualification.
• Received incoming calls, toured potential residents and met with current residents.
• Serviced residents with ledgers, maintenance and lease agreement issues.
• Processed rental payments and completed related book keeping duties.
• Created, implemented and managed monthly marketing and resident activities.

Charlotte, North Carolina

• Sold pre-construction and inventory homes under NC Real Estate Broker’s license.
• Pre-qualified buyers, determining proper budget and best financing option.
• Led buyers through full life cycle of home building and buying process, from contract to closing.
• Maintained proper files for contracts on pre-closed and closed homes.

Charlotte, NC

• Accurately received and processed orders.
• Proactively resolved shipping and return credit discrepancies.
• Processed invoices and account credits.

Real Estate License, Real Estate

Diploma