Jurielle Moses Taca Email & Phone Number

Leesburg, Virginia, United States

● Monitor Triage systems for new customer reported suspicious emails.● Perform initial assessment on reported suspicious emails to determine if email poses a threat to the customer, or is benign.● Initiate threat analysis case for emails that pose a threat to the customer, and escalate to Sr. Threat Analysis team member.● Assist Sr. Threat Analysts during investigations.● Maintain ownership of cases opened for customers including updating cases, communicating with the customer, and documenting resolution.● Assist in production of monthly customer reports.● Maintain adequacy of skills by attending approved conferences, training, and other related events.● Assist with creation and maintenance of products including updates and upgrades, backups, and troubleshooting.● Response to customer requests submitted via ticketing systems and other communication channels.

Makati, National Capital Region, Philippines

● Monitor, Detect, Analyze, Respond to the security alerts/incidents and other cybersecurity related operational alerts of clients and internal party.● Investigate phishing email reports and take appropriate action in response.● Conduct investigation using OSINT tools and perform blocking on IOC/determined malicious domains, IP addresses and hashes.● Respond to client’s security related concerns and requests.● Providing weekly and monthly reports to clients.● Perform real-time cyber defense incident handling, forensic collections, threat analysis and system remediation.● Triage and assess reported security events to determine if information security incident has occurred, appropriate crisis, escalation level and key communication required.● Supported the Cyber Security Incident Response Team at PLDT/Smart in handling PLDT/Smart tickets.

Quezon City, National Capital Region, Philippines