Daniel Barnett Email & Phone Number

Alabama, United States

• Set up and maintain remote desktop connections through centralized server
• Provide remote home/office computer support to average of twelve clients per day
• Perform advanced operating system repair, computer and peripheral installation, printer break/fix, software and peripheral training using remote software
• Support home and office network installations
• Analyze technical issues reported and prioritize daily tasks
• Resolve functional and technical errors, provide update patches to the clients on P2P application, establish remote desktop connection to install and update home and business applications

Florence, Alabama Area

• Assist with selling and training various store departments around Geek Squad services
• Develop new revenue streams while in the field with potential new Geek Squad clients
• Assisted market as needed with training of new field techs in the Birmingham-Auburn, AL area
• Performed a variety of services from software troubleshooting, small business services, networking, home theater setups, virus and spyware removals, printer troubleshooting, and training for clients when needed

• Performed hardware and software repair on Windows PCs
• Recommended Geek Squad services to new customers and introduced new products as complete solutions for clients
• Maintained Geek Squad Precinct standard operating procedure
• Redesigned and implement a more efficient network system resulting in optimal performance of all workstations
• Installed hardware and software on standalone personal computers and laptops
• Ensured maintenance of end user workstations and peripheral devices