Jon Carlin Email & Phone Number

Lincoln, Ne, Us

As Senior Manager of Federal Services I am responsible for overseeing all Public Sector implementations that are being performed by partners, as well as services inclusive offerings. Coordinate with sales leadership to provide support on new sales opportunities and renewals. Evaluate partner performance/project health and provides feedback to improve the performance of partners through the coordination with Alliances, Partner Enablement, and Sales Leadership. Responsible for the maintenance and performance of the team through the adherence of the Program Excellence Charter. Works with other organizations within Cornerstone OnDemand to ensure appropriate standards of excellence throughout the entire client life cycle.

Lincoln, Nebraska Area

Assist customer personnel and implementation teams to define and specify application requirements, facilitate workshops around Talent Management best-practices, Transformation enablers, while driving clients with the business planning and configuration for implementation of the Cornerstone Talent Management suite of products.

Lincoln, Nebraska Area

Develop and implement process improvements across multiple teams responsible for the implementation of software and services. Develop new strategies for implementation to drive down costs and decrease time to implement. Create new offerings and implementation packages to aid sales in competing for business.

Lincoln, Nebraska Area

Manage a team of Implementation Consultants responsible for the implementation of IBM Smarter Workforce software products. Oversee the implementation project lifecycle to ensure projects are delivered on time and on budget. Hire, train and develop implementation resources across the United States to meet the demands of the Smarter Workforce business.

I was responsible for ensuring that the custom solution is successfully implemented and delivered on-time. My role combines traditional project management skills with process consulting and client relationship management. I consulted clients around best practices and recommendations on onboarding, managed internal and external resources while configuring a 2xOnboard system. I primarily focused on large, highly customized projects.

Lincoln, Nebraska Area

Responsible for creating test plans, coordinating team members, conducting testing, and communicating testing results to a project team. Perform the installation, training, and client support during the beta period as well as manage the overall beta process. Work with several departments to prepare documentation and a seamless hand-off of new product features to the client support team.

Masters, Business Administration

Bachelor Of Science, Business Management