John Mark Causing Email & Phone Number

• GCP (Google Cloud Platform) – Manage and monitor instances (Load Balancers and LXD servers) • Monitor servers and respond to high load alerts, investigate and take steps to stabilize the infrastructure. • LEMP stack (Ubuntu LTS, Nginx, MySQL, PHP) • Nginx configuration and troubleshooting • iptables/firewall – Monitor and manage firewall infrastructure • Bash Linux Scripting • Ansible creating playbooks for deployments and automations• Kubernetes Helm to deploy apps for testing/benchmark.• GKE K8s monitoring nodes and pods (Disk IO resource)• Python development (Infra alerts, Cloudflare pipeline and K8s)• Troubleshoot LXDs performance issues• Monitoring and troubleshooting LXC containers

WordPress troubleshooter (debugging plugin conflict/errors, redirects, multisite debugging like database issues, WP-CLI usage like search and replace)Linux commands utilization to troubleshoot and filter logs like error.log and access log (filters to identify performance issues like showing how many ajax request). Example: using grep and awk to filter logs and identify performance issue, Checking file/folder permission issues, checking disk usage (du), cpu and ram using (top and ps)Nginx configuration (redirects, geoIP restricting access and reverse proxy)Investigating and solving errors (nginx, php-fpm, ssl, WordPress errors, domain, cdn)Domain, DNS, and SSL troubleshootingSite performance debugging (php-workers, new relic, WordPress error logs, PageSpeed).Guiding customers on how to migrate their site manually.SFTP, SSH, Nginx (configuration), phpmyadmin debugging to trace WordPress configuration issue.Malware cleanup (php files and database)

San Francisco California

- Provide help for customers on how to use our themes, plugins and specially our Divi builder- Basic to advanced css, jQuery and html customization- Debugging theme issues (memory limit, installation theme failure, fixing compatibility issues, plugin child theme isolation)- Providing screenshots or video cast to customers to have a better and clear understanding and how to fix their issues- - Troubleshoot Theme / plugin update issues (isolate issues if it is an API key, WP 5.0 comp ability, plugin and child theme conflicts, etc.)- You can find our products from our official site here: http://elegantthemes.com/

Providing web hosting support with the following scope:- Domain transfer from one host to another- Educating customers about using SFTP and SFTP clients like Filezilla- Linux SSH debugging / checking logs (php errors)- WordPress troubleshooting- Guiding customers on how to migrate their sites from other host (migration plugin and manual migration using code, database and files export and import- Guiding clients how to use our workflow (Dev -> Test -> Live environment)

Technical Support for Mobile Joomla extension - "mobilejoomla" https://www.mobilejoomla.com/Guiding clients on how to use our extension for their Joomla site to make it responsive. I helped clients to install and customize their site to make it responsive using CSS and jQuery.

Email Technical Support for WordPress premium themes;Startuplyhttps://startuplywp.com/Ventcamphttps://themeforest.net/item/ventcamp-event-and-conference-template/7555960Guiding clients on how to use our premium themes, basic to intermedidate site customization with CSS, HTML and jQueryWe use Visual Composer as our site builder.

Call Center Technical Support - Time Warner Cable