Jason Mendenhall Email & Phone Number

Lacey, Washington

Seattle, Washington

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft. • Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs. • Controlling terminal entry and exit points. • Interacting with the public… Show more • Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft. • Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs. • Controlling terminal entry and exit points. • Interacting with the public, giving directions and responding to inquiries. • Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations. • Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements. • Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles Show less

Tacoma, Washington

Ability to learn and apply claims policies and proceduresAbility to communicate clearly, professionally, and empatheticallyAbility to maintain quality work product and professionalism, even when work volume is highAbility to learn and utilize computer systems and other technologiesCritical competencies include, but are not limited to: customer focus, communication (oral and written), attention to detail, quality, computer skills, and adaptability

Bellevue, Washington

Partnered with multiple teams in resolving various human resource issues. This included Payroll, Employee Data, Benefits, Learning, and the New Hire Teams.Used Work Class Customer Service in answering a high volume of calls and maintained an efficiency of resolving human resource issues on first call, and stayed within service level requirements.Provided effective, results driven strategies to leadership that allowed them to partner with other teams, and help them create various… Show more Partnered with multiple teams in resolving various human resource issues. This included Payroll, Employee Data, Benefits, Learning, and the New Hire Teams.Used Work Class Customer Service in answering a high volume of calls and maintained an efficiency of resolving human resource issues on first call, and stayed within service level requirements.Provided effective, results driven strategies to leadership that allowed them to partner with other teams, and help them create various change initiatives.Researched various systems for any data impacting issues, and provided immediate feedback to supervisors for partnership on implementing immediate solutions. Show less

Tacoma, Washington

Consulted with Federal clients generating a variety of HR solutions such as job classification, recruitment and staffing, and position management.Managed testing application and resume submission platform to ensure easy access ability for potential applicants.Assisted with recruiting on the behalf of government entities by researching candidate pool of applicants to be considered for hire for various government positions.Promoted from Human Resources Associate to Human… Show more Consulted with Federal clients generating a variety of HR solutions such as job classification, recruitment and staffing, and position management.Managed testing application and resume submission platform to ensure easy access ability for potential applicants.Assisted with recruiting on the behalf of government entities by researching candidate pool of applicants to be considered for hire for various government positions.Promoted from Human Resources Associate to Human Resources Consultant in 11 months. Show less

Tacoma, Washington

Supported various managers in applying working knowledge of basic Human Resources policies and procedures (i.e., personnel transactions).Worked on team-oriented projects, that included analyzing Human Resource data and analytics.Supported help desk in answering applicant phone calls, and emails on job applications, and advised managers from various agencies on different types of transactional processing.

Olympia, Washington

Supported with organizational hiring goals, streamlining processes and on-boarding materials, such as new hire packets for prospective employees.Managed several projects including job announcement coordination with other state agencies.

Olympia, Washington

Provided quality customer service in job support functions.Worked on time sensitive projects for customer service manager.

Bba, Management And Human Resources

Paralegal Procertificate

Education record