Jestony Mirarza
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Jestony Mirarza Email & Phone Number

Network & Systems Engineer / Client Services Technician / SOC Analyst | MSP at happier IT Inc.
Location: Leyte, Eastern Visayas, Philippines 2 work roles 7 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Network & Systems Engineer / Client Services Technician / SOC Analyst | MSP
Location
Leyte, Eastern Visayas, Philippines
Company size

Who is Jestony Mirarza? Overview

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Quick answer

Jestony Mirarza is listed as Network & Systems Engineer / Client Services Technician / SOC Analyst | MSP at happier IT Inc., a company with 19 employees, based in Leyte, Eastern Visayas, Philippines. AeroLeads shows a matched LinkedIn profile for Jestony Mirarza.

Jestony Mirarza previously worked as Security Operations Center Analyst at Happier It Inc. and Client Services Technician at Happier It Inc.. Jestony Mirarza holds Associate'S Degree, Computer And Electronics Technology from Sti College.

Company email context

Email format at happier IT Inc.

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happier IT Inc.

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Profile bio

About Jestony Mirarza

● Over 12 years of experience in the BPO, ITO, and MSP Industries. ● Well-versed English Communication skills. ● Well-versed in Phone, Chat and Email communication/channels. ● Associate degree graduate.

Current workplace

Jestony Mirarza's current company

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happier IT Inc.
Happier It Inc.
Network & Systems Engineer / Client Services Technician / SOC Analyst | MSP
vancouver, british columbia, canada
Website
Employees
19
AeroLeads page
2 roles

Jestony Mirarza work experience

A career timeline built from the work history available for this profile.

Security Operations Center Analyst

Current

British Columbia, Canada

  • Monitor and triage security alerts from Office 365 changes such as MFA compliance, excessive usage for user accounts with administrative privileges, mail forwarding rules and external forwarding changes to any user.
  • Monitor and triage alerts regarding the clients’ security suite to ensure that latest version is properly installed on all endpoints and all required services are running
Oct 2022 - Present

Client Services Technician

Current
  • Answer In-bound Support Calls and Process Email / Portal Tickets
  • Handle Incident Management, Request Fulfillment, and Projects tickets for multiple assets and users raised by over 70 clients of happier IT via email or phone support channels.
  • Take ownership of unassigned tickets and escalated tickets by Level 1 Support
  • Triage and resolve/escalate tickets created by automated systems such as Windows patching compliance, stopped services on client’s workstations, hardware alerts, backup failure alerts through Datto Backup Solutions.
  • Onboard/offboard and monitor assets'/configurations' status and action as per RMM tools' findings and recommendation
  • Coordinate assets delivery to our depot for hardware replacement and warranty repairs.
Jul 2020 - Present
Team & coworkers

Colleagues at happier IT Inc.

Other employees you can reach at happierit.com. View company contacts for 19 employees →

7 education records

Jestony Mirarza education

Associate'S Degree, Computer And Electronics Technology

Education record

Eduonix Learning Solutions

Education record

Stackskills.Com

Education record

Cybrary It

Education record

Linkedin Learning

Education record

One Education Uk
FAQ

Frequently asked questions about Jestony Mirarza

Quick answers generated from the profile data available on this page.

What company does Jestony Mirarza work for?

Jestony Mirarza works for happier IT Inc..

What is Jestony Mirarza's role at happier IT Inc.?

Jestony Mirarza is listed as Network & Systems Engineer / Client Services Technician / SOC Analyst | MSP at happier IT Inc..

Where is Jestony Mirarza based?

Jestony Mirarza is based in Leyte, Eastern Visayas, Philippines while working with happier IT Inc..

What companies has Jestony Mirarza worked for?

Jestony Mirarza has worked for Happier It Inc..

Who are Jestony Mirarza's colleagues at happier IT Inc.?

Jestony Mirarza's colleagues at happier IT Inc. include Kolton Dejonge, Justin Clark Dionisio, Stephen Brennan, Nick Drummond Carter, and Salman Arif.

How can I contact Jestony Mirarza?

You can use AeroLeads to view verified contact signals for Jestony Mirarza at happier IT Inc., including work email, phone, and LinkedIn data when available.

What schools did Jestony Mirarza attend?

Jestony Mirarza holds Associate'S Degree, Computer And Electronics Technology from Sti College.

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