I focus on ongoing relationship-building and proactive account management activities, promoting overall customer satisfaction, product adoption and renewals. Encompassing ongoing support/guidance, business strategy and transformation advice, and account oversight.

I have the opportunity to support clients utilizing insidesales.com to process leads and manage their accounts. Insidesales.com is the leader in lead management and a game changer for all sales professionals.

*Manage B2B sales for the East Coast of the US*Provide pre/post sales support for Navigation Software *Create and facilitate software training seminars*Power user for web-based tracking software*Manage and attend Trade shows

Manage key accounts with West Marine, the world's largest boating supplier account.Provide pre-/post-sales support to dealers on the East Coast for the entire Nobeltec product line. Field inquiries and provide solutions for recreational boaters and marine dealers. Provide catalog edits pricing, order fulfillment and training. Attend trade shows, educate dealers and end-users, and produce as well as give sales presentations.Significant AchievementsConsistently increase monthly revenue and decrease phone hold times.Key player in cleaning up the balance sheet for West Marine and recouping $100K in related A/Rs.Created and produced a DVD setup tutorial and training video for Nobeltec software end-users.

*Software sales / Customer service *Solve non-technical issue*Create and facilitate software training seminars*Power user for web-based tracking software

Provide sales assistance for PC based Navigation software.Attend Trade shows.Provide Training to recreational boaters

Provided support for PC Navigation software