Processed import, export and domestic invoices and settlements on daily basis. Copied, scanned, and emailed over 4,000 invoices weekly to MSE headquarters. Verified and inputted journal entries monthly into AS400 portal.

Managed daily operations of the office including calendar management, general correspondence, answered telephones and greeted visitors for Acting General Counsel. Maintained the law library, organized case files, and completed standard legal forms. Prepared several invoices for payment daily and ensured all office supplies were properly maintained and kept in stock.

Responsible for Spring 2020 academic school year enrollment project. Retained over 67% of student enrollment. Rendered high volume of outbound calls by applying enrollment support protocols, while engaging students using a pragmatic approach to achieve a favorable outcome. Evaluated outcomes from calls and composed daily reports of results. Registered 20-30 dual credit students into classes daily.

The Payroll Department is part of the People Team within McDonald's Global Business Services organization. Global Business Services (GBS) provides full hire-to-retire services such as onboarding, payroll, and benefits processing for over 70,000 employees located in the US and Canada. Processed transactions received from staff and store management such as new hires, terminations, salary changes, special checks. Supported Human Resources, Operations teams and employees on all payroll related inquiries. Assisted staff with various inquiries related to Human Resources self-service portal. Interacted on a daily basis with Employee Service Center representatives regarding payroll inquiries. Communicated with IT, Legal, and Benefits teams as needed.

Provided direct support to Director, Senior Director and VP of Global Business Services. Managed calendars, travel arrangements, communications, and logistics including itinerary building and expense report processing for senior leaders. Worked directly with departments to effectively communicate necessary employee events such as employee transfers, recognitions, anniversaries. Assisted department with employee onboarding/offboarding process. Tracked timelines and coordinated ongoing department projects.