Jo Thompson Email & Phone Number

Manly, New South Wales, Australia

Founder of a highly successful small business start-up. Project managed the concept, development and launch of an artisan retail cheese and wine business. Defined concept, established the company, completed market place analysis to define customer needs, led supplier negotiations, completed cost benefit analysis, defined the sales and marketing strategy, developed brand identity, secured retail premises, gained local council conversion approval, designed the retail space, project managed the shop fit-out, defined and launched successful social media campaign, directed the web design team, and successfully recruited employees. Ultimately built a profitable and well loved local business. Worked with some of Australia’s top wineries facilitating wine and cheese pairing events. Managing a small team and also helping relationship manage some of our key customers including, Google, Gucci, KPMG, Microsoft and Lloyds of London.Organised multiple large scale events including; Wine Island, Mould at the Carriageworks, Google staff event on Cockatoo Island and Taste of Manly.The key to the success of this business is our unique and tireless focus on customer experience. We treat each customer as an individual with their own specific wants and needs and they are therefore made to feel special and heard. We have never compromised on quality from day one and this is why our customers trust us and return time and time again.

Sydney, New South Wales, Australia

Flawless management of complex diary and travel for Senior leadership team, maximising their productivity. First point of contact for the Executive Office. Screening incoming calls and correspondence, assessing their priority, and exercising caution when sharing information.Acting as a representative for the Executive Office, overseeing and coordinating all administrative tasks in their absence.Preparing and editing highly professional correspondence, reports, and presentations, ensuring accuracy and adherence to company standards.Managing complex expenses and cost centre, with zero errors.Responsibility for preparing and maintaining cross market budgets and forecasts.Organising small and large scale meetings and events, both internally and externally, with all the logistics that this entails.Communications Champion and. Employee Engagement Champion across Direct Reports team targeting improvement in Employee Satisfaction.

London Area, United Kingdom

Running the office of a Senior Vice President, I was responsible for the day to day management and prioritisation of their workload and all associated responsibilities. A summary of my key tasks included:Efficient management of complex diary and extensive international travel for Senior leadership team.Organisation of large scale local and international meetings and conferences, including personal attendance and facilitation across EMEA. Responsibility for preparing and maintaining budgets and forecasts.Managing complex expenses and cost centre, requiring flawless attention to detail.Preparing and delivering presentations, organisation and promotion of employee social events and charity team building exercises. Communications Champion across EMEA regionEmployee Engagement Champion across Direct Reports team targeting improvement in Employee Satisfaction. Assisting the Vice Presidents across all European locations, liaising with their EAs to coordinate diaries and travel.Representing the SVP during their prolonged periods of absence, running the office, assisting the broader team.