Jo Walker Email & Phone Number

Spartanburg, Sc

Responsible for managing product and operations for PowerLine, RedSails pharmacy claims switch. Lead a cross functional team for development and enhancements to ensure alignment with industry standards and regulatory requirements. Provide training and support to clients, manage vendor relationships and contracting, Developed and implemented HIPAA compliance program, policies and procedures to ensure adherence to regulatory requirements. Provide guidance to staff, including executive leadership, on HIPAA and related privacy regulations.Work closely with IT/Security to ensure the security of PHI. Respond to potential privacy incidents, conduct investigations and implement remediation measures as necessary.

Spartanburg, Sc

Maintain post-sales contact with customers in order to facilitate positive and productive long-term relationships. Rapidly develop and execute action plans to facilitate potential issue resolution. Division wide responsibility for HIPAA compliance program.

Spartanburg, Sc

Managed and directed multiple projects including the creation of the next generation pharmacy software product, on-boarding and implementation of a 40 site retail chain pharmacy, and the coordination and execution of a co-marketing concept wtih a large external healthcare solutions provider. Also served a dual role as the HIPAA Compliance Officer where I established an Incident Response Team, created and implemented policies and procedures relevant to the Privacy, Security and Breach Rules along with the HITECH Act.

Spartanburg

Dedicated compliance officer for HIPAA and other privacy regulations. Responsible for general physical security of QS/1 headquarters, including contracting of after hours public safety officers. Oversight of annual HIPAA training deliver to all personnel through established training systems. Served as point of contact for company ethics program and was tasked with investigating, responding and proposing solutions for all ethics complaints. Established HIPAA related policies and procedures including the system for monitoring and reporting of any incidents involving PHI.

Spartanburg, Sc

Responsibilities included all levels of HR at division level to include retention, workers comp, employee relations, compliance, development/training, policy, and compensation and benefits. Reviewed, analyzed, designed and administered company wide HR policies and procedures. Designed and implemented paperless recruiting mechanisms. Provided coaching and consulting for all levels of the division. Administered compensation program and evaluated and redesigned as needed. Curriculum development for management level training programs, and facilitated as needed. Collaborated on design of division succession plan. Assisted with closure of regional location to include relocation, placement and counseling of displaced employees. Administered facility access, safety and security. Managed HRIS system for QS/1 division.

Spartanburg, Sc

Established and maintained department records and reports. Developed division wide job descriptions. Wrote, revised and implemented company policies and procedures. Assisted in design and roll out of J M Smith Corporation handbook to all divisions.

Bachelor'S Degree, Business Administration And Management, General

Human Resources Management/Personnel Administration, General