Joa Kim-Chen 김조아 Email & Phone Number

San Francisco, Ca, Us

Oversee and drive Global Workplace Experience, Strategy, and Operations. Leader in the management of both the onsite in-office and virtual remote-first employee experience - office programs, operational processes, maintain proven successes, scale and evaluate. Lead global office operations - office management, facilities operations, staffing, inclusive workplace tools and programs, onsite events management. Partner closely with global security and safety, internal communications, finance, events, and management teams. Lead all refresh and build-out/CapEx projects from concept and budget review through construction, delivery, and maintenance. Closely partner and communicate with several layers of stakeholders. Thoughtfully escalate and remove blockers. Compassionate and caring role-model, empowering teams to deliver results, drive engagement, and balance resources and impact.- Global Real Estate and Design - CapEx projects- Industry-leading remote work experience, drive asynchronous, distributed workplace culture and tools- Global Workplace and Office Events, drive employee engagement and resources- Demonstrable end to end project and program management- Drive forward world-class office operations- Lead a team of operations and workplace experts- Responsible for budget planning and tracking of Workplace OpEx and CapEx

San Francisco, Ca, Us

- Oversee and drive workplace operations of the AMER and EMEA region (5 offices, several co-working spaces, and remote or work-from-home support), administration of over 25 supplier contracts, diligent processing of procurement work, track and submit annual OpEx and CapEx - Demonstrate strong leadership skills and the ability to produce high-quality impact in Workplace Experience and Operations - lead teams through ever-changing onsite policies and processes (pandemic)- Focused on upleveling and refreshing workplace operations in GitHub offices and global remote workplace support- Advise on and execute return-to-office policies and procedures- Model end-to-end ownership (DRI) and high quality execution on deliverables and OKRs- Empower high-performing, high-empathy team members to do their best work, escalate and remove blockers appropriately- Partner closely with multiple internal workstreams and departments on projects which improve the employee experience and productivity

San Francisco, Ca, Us

- Create, launch, and maintain excellent workplace experiences, spaces, and programs - facilities, office management, programs management, office design, day to day operations- Co-founded and launched the Asian/AAPI ERG - drive events, community building, engage Executive sponsorships and raise visibility. - Responsible for managing programs and events that connect Hubbers virtually- Project manage scalable solutions to improve ways of working- Responsible for day to day workplace operations at a 37,000+ sq ft office- Heavy vendor management- Award winning office, NAIOP 2021 Office Interior of the Year

Seattle, Wa, Us

Launch all Twitch Prime live events – massive commercial-scale industry events such as Prime Day, TwitchCon, TwitchCon Berlin, eSports live-streaming events, key industry conventions and Business Development partner events.Actively track and close the loop on all requirements and deliverables from Marketing, Event Production, Engineering, Business Development, and Amazon central workstreams to drive shared vision and goals – keep the big picture in focus. Leverage tools like Confluence, JIRA, Asana, Quip for project management. Partner closely with technical and engineering teams to bring both the digital and live aspects of industry events to fruition. Weekly and monthly business reporting on status of program - manage risks, mitigation plans, remove blockers.

Seattle, Wa, Us

Responsible for launching and maintaining the Twitch Seattle workplace. Drive space planning, restacks, small-large moves, office build-out projects, maintenance and facilities requests, and reconfiguration work. Partner closely with both Amazon and Twitch Global Real Estate & Facilities teams to finish projects from start to end.Support Amazon/Twitch VP, proactively improve workplace and employee processes and programs.Partner with onsite IT, AV, and corporate teams for projects, new hire equipment set-up, asset maintenance, and employee onboarding.Manage a team of over 20 vendors - schedule, access, training, on/off-boarding.Actively drive and create employee engagement programs and build local communities to help connect employees to each other and to HQ - drive culture through on/offsite team events, health and wellness events, hackathons, holiday events, daily food & beverage, lunches, weekly happy hours, guilds/groups.Founded and launched the Twitch Asian Guild, active leader in the Women-in-tech Guild - mobilize local events, charity drives, panels, etc..Manage expenses, budget, and multiple calendars.

Seattle, Wa, Us

Amazon Web Services business, supporting AWS Identity & Access Management, Directory Service, and Cryptography teams. Provide high-level administrative support to GMs, Directors, and teams. Schedule-master, block-remover, logistics planner, event coordinator, act as the go-to or go-between for calendaring, space planning, facilities requests, recruiting, team events, etc.

Amsterdam, Noord-Holland, Nl

Philips Sonicare business. Executive Assistant to Sr. Director of Innovation & Development + overall team support.- Heavy calendar management - manage multiple complex calendars for senior leadership, create meetings, POs for product and prototypes, general purchasing, own travel management and budget. Manage high-level visitor agendas, team events, workshops, demos, etc.. Assist management with travel arrangements, expense reports, IT requests, facilities, space planning and other projects as needed.

Masters, Organizational Psychology

Bachelor'S, Psychology

Education record