Joana Alvarez Guillén Email & Phone Number

Peru

Lima, Peru

Director of the technology committee

Lima, Peru

Lima, Perú

As a Project Information Management Specialist at the Ministry of Foreign Trade and Tourism, I spearheaded transformative initiatives within the V.U.C.E. project:♦ Led the Port Component of the Single Foreign Trade Window (VUCE), overseeing maritime and port-related projects.♦ Coordinated execution of process redesign, solution analysis, and change management strategies.♦ Developed documentation for hiring International Consulting Firms, aligning with IADB standards.♦ Organized selection committees and negotiated contracts with consulting firms.♦ Monitored consulting firms' progress in delivering project milestones.♦ Led negotiation stages with consulting firms, adhering to IDB procurement policies.♦ Acted as a change agent to facilitate consultancy activities within maritime institutions.

As a seasoned Operations Professional at the Ministry of Foreign Trade and Tourism's V.U.C.E. project, my responsibilities included:♦ Evaluated and monitored administrative procedures within VUCE using quality metrics.♦ Collected pertinent requirements for continuous operational enhancement.♦ Conducted training sessions to familiarize officials and users with new VUCE platform features.♦ Assisted in the implementation of improved administrative processes.♦ Collaborated with stakeholders to identify areas for operational improvement.♦ Developed reports on the effectiveness of implemented procedures.♦ Contributed to the development of standard operating procedures (SOPs) for VUCE operations.♦ Ensured compliance with regulatory requirements and best practices in operational management.

Sede Central

In my role as a Process Professional at SUNAT's Tax Department, I contributed significantly to operational efficiency and compliance:♦ Tracked and analyzed performance indicators for regional departments across four critical processes.♦ Collaborated with teams to standardize processes, ensuring consistency and efficiency.♦ Played a key role in implementing measures to prevent bribery and corruption within the organization.♦ Monitored the progress and execution of improvement projects within the New Paradigm program.♦ Provided support and guidance to ensure successful digital transformation initiatives.♦ Conducted regular evaluations to identify areas for process optimization and enhancement.♦ Liaised with stakeholders to gather feedback and incorporate suggestions for process improvement.♦ Prepared detailed reports and presentations to communicate performance insights and project updates to senior management.

Jurado Nacional De Elecciones - Jne

As a Monitor of Electoral Processes at the National Jury of Elections (JNE) from August 2014 to December 2014, I undertook various responsibilities:♦ Supervised 101 technical inspectors nationwide alongside five other monitors during the Regional, Municipal, and Referendum 2014 electoral process.♦ Organized the work of technical inspectors deployed nationwide.♦ Developed management tools to facilitate and monitor the work of technical inspectors.♦ Prepared induction materials for technical inspectors and conducted induction sessions.♦ Reviewed and improved the technical inspection process for the first electronic voting pilot in Peru.♦ Systematized the results of nationwide technical inspections during the ordinary election process.♦ Participated in various stages of national inspection in accordance with established laws and regulations.

As an Assistant of Regional Trade Marketing at Cervecerías Peruanas Backus & Johnston from December 2012 to April 2014, my role encompassed:♦ Implementing the Trade Marketing department at the company's headquarters in Ayacucho city.♦ Managing assets dedicated to enhancing client sales, such as refrigeration equipment, store equipment, and BT campaigns.♦ Providing support to marketing and corporate affairs departments in the city, as they lacked a permanent representative.♦ Assisting the Sales Management in designing and implementing Trade initiatives to reinforce or boost company sales.

Lima, Perú

As an Information Systems Analyst at SUNAT from January 2012 to November 2012, my role involved:♦ Analyzing and assessing existing information systems for optimization and improvement.♦ Developing and implementing solutions to enhance system efficiency and functionality.♦ Providing technical support and troubleshooting assistance to users.♦ Collaborating with cross-functional teams to integrate systems and streamline processes.♦ Conducting research and staying updated on emerging technologies to inform system enhancements.♦ Assisting in the development of documentation and training materials for system users.♦ Participating in meetings and discussions to gather requirements and define project scopes.♦ Contributing to the overall strategic planning and direction of information systems within the organization.

As a Junior Monitor of Electoral Processes at the National Jury of Elections (JNE) from January 2011 to June 2011, I carried out the following duties:♦ Supervised 56 technical inspectors nationwide, alongside four other monitors, for the oversight of the 2011 General Elections process.♦ Organized the tasks of technical inspectors deployed nationwide.♦ Developed management tools to facilitate and monitor the work of technical inspectors.♦ Prepared induction materials for technical inspectors and conducted induction sessions.♦ Systematized a technical inspection process for the first electronic voting pilot in Peru.♦ Systematized the results of nationwide technical inspections during the ordinary election process.♦ Participated in various stages of national inspection in accordance with established laws and regulations.

Master Of Business Administration (Mba), International Business/Trade/Commerce

During my time pursuing my MBA at Universidad del Pacífico from 2017 to 2020, I immersed myself in a dynamic learning environment that.

Digital Transformation

In 2021, I participated in the Digital Transformation program offered by MIT Professional Education, a transformative experience that.

Diploma Of Education, Transformación Digital

During my enrollment in the Diploma of Education program at the National University of Engineering from April to December 2022, I delved.

Bachelor'S Degree, Computer Engineering

During my undergraduate studies at Universidad Nacional San Cristóbal de Huamanga from 2010 to 2013, I delved into the intricacies.