Joana Brito Email and Phone Number
Joana Brito is a Talent Acquisition Specialist at InnoWave. She possess expertise in customer service, microsoft office, teamwork, call centers, customer experience and 15 more skills. She is proficient in Inglês. Colleagues describe her as "During our brief time working together at Landing.jobs, I was direct witness to Joana's high level of commitment and professionalism. Always supportive and cheerful, she was completely candidate-driven in her effort to support tech pros in recruitment processes. She is definitely an HR and recruitment expert! " and "Joana was a true leader during my experience as a Talent Developer at Landing.jobs. Joana gave me clear guidelines, great feedback, and was always available to help me with a smile on her face. Her technical insights added immense value to me and whatever I did in the organization. I felt psychologically safe under her supervision and I am certain she was one the key enablers of my performance. I will miss working with Joana; she has got my highest recommendation."
Innowave
View- Website:
- innowave-technologies.com
- Employees:
- 287
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Talent Acquisition Lead ConsultantInnowave Aug 2023 - Present
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Talent Acquisition SpecialistTalkdesk Nov 2020 - Nov 2021Manage full cycle Talent Acquisition process ensuring a frictionless and positive candidate experience.Partner with hiring managers and Talent Acquisition team members to identify key requirements for each role.Develop and maintain a talent pipeline using tactical research methods, sourcing techniques, networking and leveraging the Talkdesk team as our best sourcing asset.Conduct application screening, first touch phone calls, and in-person interviews of candidates.Manage the offer process and conduct reference checks.Keep candidates and relevant Talkdesk team members continually informed throughout the hiring process. -
Talent Success SpecialistLanding.Jobs May 2019 - Jul 2020Lisbon Area, PortugalPlan and execute initiatives to accomplish the candidates hired targets.Control of the candidates' pipeline and result prediction.Recruitment, management, and training of the team.Definition and improvement of processes to increase the efficiency of the team.Give support during the hiring process, including help with decision-making regarding salary negotiations and relocation processes.Be involved in different projects across the company. -
Talent AcquisitionFyld Sep 2017 - Apr 2019LisbonManaging the recruitment process (job ads, CV screening, active candidate search through online platforms and internal database, scheduling and performing interviews, reporting and feeeback);Recruitment of various IT profiles (from development to project management). -
Human Resources RecruiterReditus Sa Dec 2016 - Sep 2017Lisbon Area, PortugalRecruitment in the area of Client Services and IT.Treatment of the entire Recruitment and Selection process (placement of advertisements,screening of curricula, scheduling and conducting individual, group and dynamic interviewsand reporting and feedback).Recruitment for contact center, back office and administrative functions for areas ofbanking, insurance and services.Recruitment of IT-related profiles (helpdesk, field technician, data center technician). -
Customer Support Assistant MédisReditus Sa Jul 2016 - Nov 2016LisbonAnswering calls, providing information and managing complaints.
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Customer Order AssistantÁrea Infinitas Sa Apr 2011 - Mar 2016Lisbon Area, PortugalComplaints management and customer service, scheduling and maintenance of home deliveries and support to stores, in addition to the various administrative tasks inherent to the function.In the last 6 months I led the department (due to a leave of my superior) managing the administrative work, treasury and the Distribution team (scales, holidays, absences, hiring of temporary staff and support in Recruitment and Selection of new employees).I was also responsible for the training of two people who joined the Department.
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Customer Service VodafoneTeleperformance Portugal Jun 2008 - Jun 2010LisbonAnswer calls from Vodafone Customer Support.
Joana Brito Skills
Joana Brito Education Details
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Escola Superior De Ciências Empresariais - Instituto Politécnico De SetúbalLicentiate Degree -
Joviform - Consultoria Empresarial LdaCcp - Initial Pedagogical Formation Of Trainers
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Licentiate Degree - Incomplete
Frequently Asked Questions about Joana Brito
What company does Joana Brito work for?
Joana Brito works for Innowave
What is Joana Brito's role at the current company?
Joana Brito's current role is Talent Acquisition Specialist.
What schools did Joana Brito attend?
Joana Brito attended Escola Superior De Ciências Empresariais - Instituto Politécnico De Setúbal, Joviform - Consultoria Empresarial Lda, Universidade De Évora.
What skills is Joana Brito known for?
Joana Brito has skills like Customer Service, Microsoft Office, Teamwork, Call Centers, Customer Experience, Customer Satisfaction, Contact Centers, Team Leadership, Team Management, Technical Support, Inbound Marketing, Call Center Development.
Who are Joana Brito's colleagues?
Joana Brito's colleagues are Margarida Faria, João Saraiva, Vaishali Sarode, Carmen Bettencourt, António Neto, Bruno Marques, Rui Lavrador.
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Joana Brito
Ljubomir Stanisic Pa + E-Commerce Ljubomirstanisic.Pt + Content Creator @LjubomirstanisicshopLisbon1gmail.com -
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Joana Brito
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