Joann Jensen Email and Phone Number
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I have been in Information Technology for over 25 years mostly in IT HealthCare. I have a solid background in information systems with a strong emphasis in Epic applications, EpicCare Ambulatory and project management. Consistently exceed project goals and customer service expectations. Experienced in handling multiple projects and in presenting results to operations leadership. Skilled in developing and executing all aspects of information systems projects. My goal is to manage projects, inspire others, interface with customers and work with highly technical software to increase the Company’s profitability.
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Manager Epic ApplicationsSsm Health Nov 2022 - Present• Collaborates with internal and external leaders to drive initiatives.• Help identify and act upon opportunities for continuous improvement.• Leads a team which is responsible for performing software installations and configuration of Epic enhancements and developments.• Work closely with project managers and team rolling out Epic in new clinics and hospitals. -
Manager - Is Ambulatory TeamHospital Sisters Health System Mar 2017 - Nov 2022• Serve as a resource to other colleagues, ministries, and leadership on matters related to information s systems.• Evaluate new products and make recommendations to align with the organization’s strategy.• Directly interact with local ministry leadership and colleagues on information needs to develop and coordinate plans and activities including software upgrades, operating system upgrades, and deployment of new products or services.• Organize, directs, and participates in the execution of system analysis, design, and programming tasks performed by colleagues.• Work closely with leadership and colleagues at the local ministries regarding various IT needs and projects and help develop project plans and schedules.• Help identify ways to maximize efficiency and productivity. Lead change and process improvement initiatives by standardization, and value-added processes. -
It Service ManagerSt. Nicholas Hospital May 2011 - 2017• Responsible for overseeing the IT functions of St. Nicholas Hospital, all Clinic locations, and all EMR hosted affiliates in the Sheboygan Region. • Planned, lead, directed and supervised the regional support personnel, including administration, hiring, performance evaluations, and training.• Assisted with creating and maintaining division wide IT standards.• Help implemented directives from the Division or Corporation and in charge of region's project oversight along with day-to-day support activities and general overall functionality.• Participated in all large-scale division wide IT projects.• Ensured that effective communication and problem management occurs between the region and all IT support tiers. • Provided direction to staff by developing plans and schedules, setting priorities and resolving issues to meet our goals.
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Systems Analyst It - Epiccare AmbulatoryFroedtert & Community Health Jan 2008 - Jun 2011• Directly responsible for applying project management methodology to all projects including developing the project scope and objectives, lead meetings with project sponsors and ensure the highest level of quality to ensure successful software rollouts and upgrades.• Developed and implemented Smart Tools within the Epic Care applications to increase productivity for the healthcare staff.• Accountable for researching, building and testing projects within the Epic Care applications.• Optimized, designed and built solutions to help with workflow problems• Managed yearly upgrades to new software version, involving coordination with other Epic modules, and IT resources• Developed and implemented Smart Tools within the Epic Care applications to increase productivity for the healthcare staff.• Accountable for researching, building and testing projects within the Epic Care applications.• Optimized, designed and built solutions to help with workflow problems• Managed yearly upgrades to new software version, involving coordination with other Epic modules, and IT resources -
Project CoordinatorAurora Health Care Feb 2003 - Dec 2007• Utilized project management expertise to ensure that projects within my scope are completed within established times and under budget.• Lead interviews with project participants to develop the objectives and scope of the project to make certain all needs are met.• Proactively recognized issues that need escalation: communicate to the appropriate participants and follow up in a timely manner.• Developed customized detailed work plans, cost estimates and timetables to facilitate the project installation, repeatedly on time and under budget.• Provided complete quality assurance on all aspects of the project by leading and advising to other project members. -
Network Security AnalystAurora Health Care Feb 2003 - Aug 2006• Worked collaboratively with multiple process owners on infrastructure projects regarding systems s security access.• Lead security access initiatives across multiple systems to effectively provide consistent user access to all Aurora systems.• Develop, implement and sustain all security access processes and procedures at all sites.• Advised and recommended necessary changes to security access processes and procedures to management.
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Senior Staff Analyst /ConsultantCompuware Corporation Apr 1998 - Feb 2003As a consultant I was assigned to key vendors including Allen Bradley, Mark Travel Agency, Metavante, and Aurora HealthCare.• Technical Project Coordinator: Organized and planned equipment locations within new and existing floor plans by doing walkthroughs, blueprint analyzing and direct interface.• Lotus Notes Administrator: worked collaboratively with teams to ensure all issues were troubleshot and resolved in a timely manner. Provided this support to companies with employee sizes from 3,600 to 30,000.• Y2K Project Member: worked within a critical team assigned to ensure Y2K compliancy for crucial software applications in a healthcare setting. -
Project CoordinatorCompuware 1998 - 2003
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Field Support SpecialistEffective Management Systems Sep 1995 - Apr 1998• Provided front line technical support for in-house and on-site support users.• Developed and implemented user manuals for various equipment in a MS Windows NT environment• Responsible for software upgrades for clients on MS Windows NT and Windows 95 platforms while ensuring quality control.
Joann Jensen Skills
Joann Jensen Education Details
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Management Of Computer Information Systems -
Moraine Park Technical CollegeComputer Information Systems, Technical Support Specialist
Frequently Asked Questions about Joann Jensen
What company does Joann Jensen work for?
Joann Jensen works for Ssm Health
What is Joann Jensen's role at the current company?
Joann Jensen's current role is Manager Epic Applications at SSM Health.
What is Joann Jensen's email address?
Joann Jensen's email address is jo****@****ter.net
What is Joann Jensen's direct phone number?
Joann Jensen's direct phone number is +141485*****
What schools did Joann Jensen attend?
Joann Jensen attended Ottawa University, Moraine Park Technical College.
What are some of Joann Jensen's interests?
Joann Jensen has interest in New Technology, Management And Leadership, Fashion.
What skills is Joann Jensen known for?
Joann Jensen has skills like Project Management.
Who are Joann Jensen's colleagues?
Joann Jensen's colleagues are Jihane Zyani Andaloussi, Reed Rachel, Jon Bearrow, Rachel Hoff, Shannon Twellman, Erin Mccauley, Shauny Douglas.
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