Joann "Jo" Litwiller Email & Phone Number

Normal, Il, Us

Facilities Management

Contribute to development, implementation, & reporting of long-range planning, estimating, & budgeting for maintenance & construction projects. Maintain lifecycles database to track previous maintenance work in campus spaces. Closely collaborate with Supervisor of Building Craftsmen to determine areas most in need of maintenance work through analysis of data & budgets. Determine type of project through collaboration & communication with campus partners. Coordinate labor & material estimates for maintenance & construction work. Issue construction & maintenance project related work orders, maintain records, initiate Facilities Management construction & maintenance Presidential Concurrences.Manage & oversee administrative operations for Building Maintenance & Operations & Construction. Collaborate & communicate with departmental staff, campus partners, & external contractors & vendors. Provide excellent customer service & quality assurance.Provide administrative, confidential, & technical support for the Assistant Director of Facilities (Building Maintenance), Supervisor of Building Craftsmen, Assistant Superintendent of Construction, Assistant Superintendents of Building Maintenance, Maintenance Coordinator, Trade & Heat Plant Foremen, & others within the department.Schedule, attend, & contribute to various unit meetings regarding budgeting, construction, & maintenance. Prepare & communicate reports tracking estimates, maintenance work, construction project work, & budgets to unit staff & campus partners. Serve as project backup for Supervisor of Building Craftsmen.Manage personnel functions for student workers including interviewing, selecting, training, time reporting, supervising, assigning & monitoring work, & evaluating performance.Communicate & collaborate with campus partners & external contractors regarding scheduling & tracking annual elevator inspections, invoicing, & maintaining records.

Facilities Management

Manage office and provide administrative and clerical support for Superintendent of Building Maintenance, Assistant Superintendents, Maintenance Coordinator, and Craft Trade Foremen.Provide extensive support for time-sensitive projects including tracking project budgets, issuing work orders, and creating and tracking project concurrences.Collaborate with campus partners, Craft Trade Foremen, and Maintenance Coordinator to compile estimates for maintenance and in-house construction projects.Screen, hire, train, schedule, and supervise student staff.Perform accurate inventory in collaboration with Craft Trade Foremen of shop and office equipment.Responsible for office supply purchasing for several office locations.

Office Of International Studies And Programs

Manage office and coordinate work between all units of the office in collaboration with the Director and Associate Director.Support Immigration Specialists through service to international students which includes monitoring unit email and responding to questions and requests of students, as well as processing immigration documents and applications.Assist with planning and implementation of bi-annual New International Student Orientation.Support Study Abroad student enrollment including course registration and overrides, entering and monitoring program billing charges, and insurance enrollments.Compile and maintain statistical data of Study Abroad participants, provide data to external shareholders and assist the Assistant Director with Open Doors annual reporting.Coordinated three office location moves by collaborating with multiple departments across campus to ensure a smooth transition for both staff and students we serve.Screen, hire, train, schedule, and supervise front office student staff.Serve as Human Resources Liaison, Administrative Technologies Liaison, Facilities Liaison.Responsible for departmental purchasing, serve as Inventory Steward and Property Control Liaison.

Bloomington/Normal, Illinois Area

Support technical project team working on new enterprise-wide communications platform for a major insurance company.Reserved rooms, equipment, and conference numbersCoordinated meeting agendas, managed meeting invitations, scribed and distributed meeting minutesCreated and maintained distribution lists and generic Outlook mailboxesComposed communications for multiple levels of leadershipAssisted team with accesses and forms, printing requests, and SharePoint maintenanceRouted Architectural Design Documents (ADD’s) for review and authorization within the UC ProgramOpened Change Requests to implementation projectsCreated and maintained tracking spreadsheetsOn-boarded new team members and created People Allocation Requests (PAR’s)Maintained and published Unified Communications Design Artifacts as well as created and maintained diagrams, org charts and flow charts via Visio

Bloomington/Normal, Illinois Area

Scheduled and supervised sales and stock employees; performed monthly & quarterly staff evaluations and coached sales staff to meet sales and credit goalsProvided excellent customer service and sales, operated cash registers, performed general cleaning, opened and closed departmentMerchandised department to corporate standards; set sales and performed inventory markdownsImplemented new processes & procedures; created department sales and goal-tracking spreadsheetsAssisted Store/Sales Managers as needed

Bloomington/Normal, Illinois Area

Accounts Receivable and Accounts Payable at family-owned tile business.Answered phones and routed callsOpened and distributed mail and shipmentsPrepared outgoing shipmentsPrepared written correspondenceData entry and verificationVendor pricing verificationImplemented new processes and proceduresOrganized and maintained filing systemAccounts payableAccounts receivableCustomer serviceTile designMoney handling

Bloomington/Normal, Illinois Area

Administrative Assistant to Project Management at General Contractor.Answer phones and route calls, greet visitorsInbound and outbound shipments and mailWritten correspondenceData entryPrepared subcontracts and purchase ordersFiling, ordered office suppliesArranged meetings and eventsPrepared manuals for client reference on new buildSupport Project Management team and Executive Officers

It Workforce Accelerator, Data Analytics

https://www.bradley.edu/academic/continue/it-workforce-accelerator/ Enrolled in SQL Certificate program

Business Analytics Graduate Certificate

The Illinois State University College of Business Graduate Certificate in Business Analytics is designed to give students skills needed.

Bachelor Of Business Administration (B.B.A.), Business/Management

The Business Management degree provides students with a rich, comprehensive, and challenging curriculum that encompasses the major fields.

Associate In Science, Business/Commerce, General

High School Diploma