Joann is Director of Private Mediation at The Congress of Neutrals, top producing REALTOR, Harvard University Negotiator, and Social Worker for emergency investigations at Contra Costa County. She has been married for almost 23 years to her sweetheart, has four lovely children and three fur babies. She is an alumna of University of San Francisco and Grand Canyon University Graduate School and is a Ph.D candidate (Psychology).Joann has spent the last 17 years of her life caring for and serving extremely vulnerable people, abused and neglected children. As an Investigator of Crimes Committed Against Children, a licensed counselor to victims and witnesses of crime at the District Attorneys Office, and former Director of the Bay Area's largest homeless shelter for women and children, Joann has impacted thousands of lives. Real estate is no exception - Joann continues to pour all of her care into every client she serves in real estate and is known as one of the most caring people in her community as a Mentor and Philanthropist.Joann's keen negotiation skills and advocacy are strong suits for her clients' best interests - in every field of her services.Joann is a pillar in her community, lovingly known as the professional Home Girl. She wears that badge with honor and is committed to representing her clients with the utmost care and vigilance. Joann is no doubt thee Most Caring Mediator, Investigator, Social Worker, Public Notary and Realtor!