Vehicle Check Squad Lead
Current
Oct 2023 - Present
AeroLeads people directory · profile
Joanna Sharp Email & Phone Number
Vehicle Check Squad Lead
at
Auto Trader UK
1 work email found
@autotrader.co.uk
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Vehicle Check Squad Lead
Location
Liverpool, England, United Kingdom
Company size
Who is Joanna Sharp? Overview
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Quick answer
Joanna Sharp is listed as Vehicle Check Squad Lead at Auto Trader UK, a with 1135 employees, based in Liverpool, England, United Kingdom. AeroLeads shows a work email signal at autotrader.co.uk and a matched LinkedIn profile for Joanna Sharp.
Joanna Sharp previously worked as Data Integrity Manager at Auto Trader Uk and Techinical Support Helpdesk Lead at Auto Trader Uk. Joanna Sharp holds Bachelor Of Arts (Ba), English Literature And Electronic Creative Technology, 2.2 from Liverpool John Moores University.
Company email context
Email format at Auto Trader UK
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{first}.{last}@autotrader.co.uk
89% confidence
AeroLeads found 1 current-domain work email signal for Joanna Sharp. Compare company email patterns before reaching out.
Profile bio
About Joanna Sharp
An experienced people lead who is currently working in a fast paced automotive business to improve and drive customer service and improvements.Experience managing customer facing and back office teams, dealing with inbound and outbound calls, case management and email systems.Passionate in developing and empowering individuals to drive their own success.Highly organised, analytical, and thorough, and always open to new challenges and skills.Extensive experience in resource planning, demand planning, forecasting, and QA
Current workplace
Joanna Sharp's current company
Company context helps verify the profile and gives searchers a useful next step.
Auto Trader Uk
7 roles
Joanna Sharp work experience
A career timeline built from the work history available for this profile.
Data Integrity Manager
An experienced people lead who is currently working in a fast paced automotive business to improve and drive customer service and improvements.Experience managing customer facing and back office teams, dealing with inbound and outbound calls, case management and email systems.Passionate in developing and empowering individuals to drive their own success.Highly organised, analytical, and thorough, and always open to new challenges and skills.
Sep 2019 - Nov 2023
Techinical Support Helpdesk Lead
Sep 2017 - Sep 2019
Resource Planning Analyst
• Managing blended work functions including tickets, inbound and outbound calls.• Incident Management• Problem Management• All aspects of People Management.• KPI Reporting• Working and focus groups.• Mental Health First Aid Awareness• Real time adherence monitoring and updating.• Forecast models.• Capacity planning.• Shift creation and generation.• Headcount tracking.• Operational Expenditure.• Erlang.• Experience working with workforce management tools such as Totalview 6.4, Call Media, AACC, CMS, CCMA, Aspect and OPT.• Experience of front office, back office and blended functions.• Resource and Planning pack delivery to the contract.• Call trend and AHT analysis.• Interval based delivery and service level based delivery.• Offline planning.• Management of service levels across a number of sites and skills.• Short and long term planning and forecasting.•Demand analysis.•Quality Management.
Apr 2014 - Sep 2017
Duty Manager/Real Time Analyst
Previously worked as a Duty Manager on a busy utilities provider contract. My role involved monitoring and updating realtime adherence to ensure we achieved our service level agreement set by our Client.As well as this, I worked closely with our Outperform Delivery Manager, assisting with shift reviews and scheduling conflicts as well as identifying any changes in call delivery patterns.My role varied on a daily basis and involved a high amount of ad hoc reporting work for both the Client and the Operation.
Oct 2009 - Apr 2014
Customer Service Advisor
Vertex
Sep 2006 - Oct 2009
Repayment Advisor
Aug 2003 - Jun 2006
Team & coworkers
Colleagues at Auto Trader UK
Other employees you can reach at autotrader.co.uk. View company contacts for 1135 employees →
PB
Paul Bell
Colleague at Auto Trader UkWarrington, England, United Kingdom
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MT
Muchamad Tony
Colleague at Auto Trader UkSurabaya, East Java, Indonesia
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GO
Gaby Oly
Colleague at Auto Trader UkRomania
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ZH
Zoe Hulmes
Colleague at Auto Trader UkManchester, England, United Kingdom
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TO
Tyla O.
Colleague at Auto Trader UkManchester, England, United Kingdom
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OS
Olivia Spilsbury
Colleague at Auto Trader UkManchester, England, United Kingdom
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UM
Usman Majid
Colleague at Auto Trader UkManchester Area, United Kingdom
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AA
Amy Aston
Colleague at Auto Trader UkWarrington, England, United Kingdom
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EG
Ebony Giblin
Colleague at Auto Trader UkHuddersfield, England, United Kingdom
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RA
Reece Aldwinckle
Colleague at Auto Trader UkHemel Hempstead, England, United Kingdom
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Paul Bell
Colleague at Auto Trader UkWarrington, England, United Kingdom
View →
MT
Muchamad Tony
Colleague at Auto Trader UkSurabaya, East Java, Indonesia
View →
GO
Gaby Oly
Colleague at Auto Trader UkRomania
View →
ZH
Zoe Hulmes
Colleague at Auto Trader UkManchester, England, United Kingdom
View →
TO
Tyla O.
Colleague at Auto Trader UkManchester, England, United Kingdom
View →
OS
Olivia Spilsbury
Colleague at Auto Trader UkManchester, England, United Kingdom
View →
UM
Usman Majid
Colleague at Auto Trader UkManchester Area, United Kingdom
View →
AA
Amy Aston
Colleague at Auto Trader UkWarrington, England, United Kingdom
View →
EG
Ebony Giblin
Colleague at Auto Trader UkHuddersfield, England, United Kingdom
View →
RA
Reece Aldwinckle
Colleague at Auto Trader UkHemel Hempstead, England, United Kingdom
View →
2 education records
Joanna Sharp education
Bachelor Of Arts (Ba), English Literature And Electronic Creative Technology, 2.2
Education record
Roby Community College
FAQ
Frequently asked questions about Joanna Sharp
Quick answers generated from the profile data available on this page.
What company does Joanna Sharp work for?
Joanna Sharp works for Auto Trader UK.
What is Joanna Sharp's role at Auto Trader UK?
Joanna Sharp is listed as Vehicle Check Squad Lead at Auto Trader UK.
What is Joanna Sharp's email address?
AeroLeads has found 1 work email signal at @autotrader.co.uk for Joanna Sharp at Auto Trader UK.
Where is Joanna Sharp based?
Joanna Sharp is based in Liverpool, England, United Kingdom while working with Auto Trader UK.
What companies has Joanna Sharp worked for?
Joanna Sharp has worked for Auto Trader Uk, Capita, Vertex, and Barclaycard.
Who are Joanna Sharp's colleagues at Auto Trader UK?
Joanna Sharp's colleagues at Auto Trader UK include Paul Bell, Muchamad Tony, Gaby Oly, Zoe Hulmes, and Tyla O..
How can I contact Joanna Sharp?
You can use AeroLeads to view verified contact signals for Joanna Sharp at Auto Trader UK, including work email, phone, and LinkedIn data when available.
What schools did Joanna Sharp attend?
Joanna Sharp holds Bachelor Of Arts (Ba), English Literature And Electronic Creative Technology, 2.2 from Liverpool John Moores University.
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