GENE Commerce Ltd is an e-commerce agency based in Brighton.My role as Office Manager meant that I was an integral part of the Business Operations Team, covering aspects of HR, Facilities, IT and Finance.I supported the Finance Director and Head of IT with the delivery of their objectives across the organisation.I recently played a key role in the implementation of ISO9001 and ISO27001, enhancing our quality and information security management systems to meet international standards… Show more GENE Commerce Ltd is an e-commerce agency based in Brighton.My role as Office Manager meant that I was an integral part of the Business Operations Team, covering aspects of HR, Facilities, IT and Finance.I supported the Finance Director and Head of IT with the delivery of their objectives across the organisation.I recently played a key role in the implementation of ISO9001 and ISO27001, enhancing our quality and information security management systems to meet international standards and in turn enabling Gene to have a greater opportunity to secure future new business contracts.My role required initiative whilst offering a high level of efficiency and strong resourcefulness.Responsibilities● Management of 3 offices (Brighton, Bristol & Liverpool)● Management of remote staff requirements● Logistical coordination of work areas & meeting rooms● Asset management for all computer equipment● Overseeing subscriptions and audits for software tools● Maintenance of employee data on the HR system● Coordination of personnel career conversations● Full management of onboarding and offboarding for employees● Planning and execution of quarterly town hall meetings,including a 2-day summer event and Christmas party● Management of visa applications for employees, ensuringcompliance and regulatory requirements were adhered to● Wellbeing champion, spearheading various internal initiatives● Coordination and booking of travel and accommodation for allemployees● Knowledge of Xero accounting systems● Managing company insurance renewals Show less

In my role as an Operations Manager at JRP Projects (Southern) Ltd, I oversaw all aspects of running a successful domestic plumbing firm. From strategic planning and scheduling to implementing new technologies like ServiceM8, I ensured efficient operations and client satisfaction.ResponsibilitiesStrategic planning/scheduling of ad-hoc plumbing jobs and largerlong term refurbishment projects● Invoicing & credit control using Xero● Implementation of Health & Safety… Show more In my role as an Operations Manager at JRP Projects (Southern) Ltd, I oversaw all aspects of running a successful domestic plumbing firm. From strategic planning and scheduling to implementing new technologies like ServiceM8, I ensured efficient operations and client satisfaction.ResponsibilitiesStrategic planning/scheduling of ad-hoc plumbing jobs and largerlong term refurbishment projects● Invoicing & credit control using Xero● Implementation of Health & Safety policy● Implementation of new booking software tool - ServiceM8● Coordination & booking of subcontractors● Renewal of trade memberships● Marketing - producing adverts for local press publications● Implementation of new VOIP system● Renewal of business & motor fleet insurance● Managing supply chains● All aspects of staff management from recruitment to onboarding, monitoring of holiday/sickness & training Show less

In my role as a Personal Assistant to the Director of Insurance at Nsure Ltd, I provided dedicated support by overseeing CII matters, managing schedules, and coordinating meetings. I also initiated and implemented Business Insurance seminars to educate clients on essential coverage and risk management strategies, contributing to the company's growth and client satisfactionResponsibilitiesOverseeing CII (Chartered Institute of Insurance) matters, such asgroup meetings and… Show more In my role as a Personal Assistant to the Director of Insurance at Nsure Ltd, I provided dedicated support by overseeing CII matters, managing schedules, and coordinating meetings. I also initiated and implemented Business Insurance seminars to educate clients on essential coverage and risk management strategies, contributing to the company's growth and client satisfactionResponsibilitiesOverseeing CII (Chartered Institute of Insurance) matters, such asgroup meetings and President's evenings● Organisation of internal & external meetings and relatedcorrespondence to attendees● Coordination of local & national exhibitions● Bespoke report generation as required for business leads● Scheduled management of daily diary as required● Management of CPD records, staff training & qualifications● Management of staff expenses & holidays Show less

In my role as Account Director at Merchandising Sales Force Ltd, I was responsible for overseeing client campaigns and strategies, coordinating national field staff meetings, and analysing campaign data. Major clients included Red Bull and Sainsbury's, Sony UK and Procter & Gamble. I successfully led sales drives and product demonstrations, resulting in improved campaign performance and client satisfaction.ResponsibilitiesClient liaison to establish campaign requirements and… Show more In my role as Account Director at Merchandising Sales Force Ltd, I was responsible for overseeing client campaigns and strategies, coordinating national field staff meetings, and analysing campaign data. Major clients included Red Bull and Sainsbury's, Sony UK and Procter & Gamble. I successfully led sales drives and product demonstrations, resulting in improved campaign performance and client satisfaction.ResponsibilitiesClient liaison to establish campaign requirements and strategies forsales and /or merchandising campaigns● implementation and coordination of sales drives, audits,merchandising & product demonstrations● National field staff briefing meetings● Collation, analysis and presentation of data to clients at the end ofcampaigns/sales promotions with recommendations forimprovements Show less