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Joao C. Email & Phone Number
Product Manager
at
Tembo
1 work email found
@tembomoney.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Manager
Location
London, England, United Kingdom
Company size
Who is Joao C.? Overview
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Quick answer
Joao C. is listed as Product Manager at Tembo, a company with 142 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at tembomoney.com and a matched LinkedIn profile for Joao C..
Joao C. previously worked as Product Manager at Carwow and Product Manager - Merchant Support Squad at Bvnk. Joao C. holds Bachelor'S Degree, Computer Science from Facape.
Company email context
Email format at Tembo
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{first}@tembomoney.com
89% confidence
AeroLeads found 1 current-domain work email signal for Joao C.. Compare company email patterns before reaching out.
Profile bio
About Joao C.
Hi there!I am João the Product Manager for BVNK's Merchant Support Squad, where my Computer Science and ESL/CELTA backgrounds come together. My role is to empower the BVNK's Support team with innovative tools and automation, shifting from reactive support to proactive enablement. Alongside a dedicated backend and frontend engineer, we're enhancing workflows and communication an also building internal tools to boost efficiency and customer satisfaction.My experiences and passion also include: developing training sessions, streamlining Customer Support processes, and managing internal knowledge base and documentation, all focused on fostering knowledge sharing and self-service.
Listed skills include Adult Learning Methodologies, Linux, Active Directory, C, and 45 others.
Current workplace
Joao C.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Tembo
16 roles · 19 years
Joao C. work experience
A career timeline built from the work history available for this profile.
Product Manager
Current
Dec 2024 - Present
Product Manager - Merchant Support Squad
- Managed the development of internal tools for payments processing built on Retool and in the Shadcn framework.- Implemented an integration with OpenAI and Zendesk tickets for ticket analysis and categorisation.- Manage third-party tools integration of customer Slack channels with Zendesk tickets for better issue reporting and prioritisation..
Mar 2023 - Sep 2024
Product Knowledge Lead
- Designed and implemented an internal knowledge base for all teams in the company to store knowledge.- Worked with the People team on improving the employee onboarding experience by creating product training courses and new joiner checklists.- Ran multiple hands-on training sessions with employees.- Implemented with “Lunch & Learn” events, where Subject.
Jun 2022 - May 2023
Senior Commercial Training & Enablement Manager
Jan 2022 - Jun 2022
Quality, Training & Knowledge Specialist
- Built a training programme for new starters in the Client Care team. This included training material, supporting documentation and activities, as well as a feedback loop from trainer to trainee (and vice versa). This methodology allowed new starters to be effective and work on real cases within 2-3 weeks.- Review of tickets and chats with customers to.
Nov 2019 - Jan 2022
Technical Support Engineer
Nov 2018 - Nov 2019
Technical Support Expert
- Provided excellent Customer Experience by replying to requests within SLA;- Won the internal Support Team Awards four times in a row; - Troubleshot new issues in the platform, always providing a workaround upon escalation;- Wrote the new Support Training manual, procedures and tests;- Trained and mentored new staff for Level 1 Support using the above.
Jul 2017 - Oct 2018
English Teacher
Jun 2017 - Jul 2017
Alumni Associate - Production Support
Graduated the Production Support 4-week training at MThree Consulting with focus on Investment Banking, SQL, Linux, FIX and ITIL.
Mar 2017 - Apr 2017
Team Member
Oct 2016 - Mar 2017
English As A Second Language Tutor
Cultura Inglesa
One-to-one and group classes, from Elementary to Upper intermediate levels.
Aug 2015 - Sep 2016
Portuguese Tutor
Portuguese tutoring; one-to-one in business classes.
Feb 2016 - May 2016
Freelance It Consultant
- Met with clients to determine requirements
- Purchased hardware and software
- Configured hardware, software and network
2007 - 2016
~9 yrs
Oct 2014 - Jul 2015
It Support Technician (Junior) - Nti Univasf (Ti Department)
IT support and help desk. Linux, Windows and network projects.
Apr 2010 - Apr 2012
3 education records
Joao C. education
Bachelor'S Degree, Computer Science
Facape
Undergraduate - Exchange Student, Computer Science
Bachelor'S Degree, Computer Engineering
Universidade Federal Do Vale Do São Francisco
FAQ
Frequently asked questions about Joao C.
Quick answers generated from the profile data available on this page.
What company does Joao C. work for?
Joao C. works for Tembo.
What is Joao C.'s role at Tembo?
Joao C. is listed as Product Manager at Tembo.
What is Joao C.'s email address?
AeroLeads has found 1 work email signal at @tembomoney.com for Joao C. at Tembo.
Where is Joao C. based?
Joao C. is based in London, England, United Kingdom while working with Tembo.
What companies has Joao C. worked for?
Joao C. has worked for Tembo, Carwow, Bvnk, Truelayer, and Adstream.
How can I contact Joao C.?
You can use AeroLeads to view verified contact signals for Joao C. at Tembo, including work email, phone, and LinkedIn data when available.
What schools did Joao C. attend?
Joao C. holds Bachelor'S Degree, Computer Science from Facape.
What skills is Joao C. known for?
Joao C. is listed with skills including Adult Learning Methodologies, Linux, Active Directory, C, Itil, Adult Education, Windows, and Mongodb.
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