João Melo Email & Phone Number

Brazil

As a Sales Consultant Executive in partnership with agencies and advertisers, I seek to maximize results in their digital marketing campaigns through a comprehensive suite of digital media solutions. Key roles:Commercial Support: Provide commercial support to advertising agencies and direct clients, introducing innovative solutions and presenting Publya's successful case studies.Client Portfolio Management: Oversee a diverse portfolio of clients’ campaigns, managing customer relationships, delivering impactful presentations, and facilitating pre- and post-campaign analysis.New Business Development: Prospect and cultivate relationships with senior-level clients and current advertisers, driving new business opportunities.Programmatic Media Advocacy: Champion our expertise in programmatic media across São Paulo, positioning Publya as the premier trading desk among top-tier agencies.Team Collaboration: Work closely with Strategic Planning, Customer Service, and Operational teams to ensure we meet and exceed client expectations.

São Paulo

Client Disney PlusProactively solving customer concerns quickly and efficiently according to Disney's white glove servicing.Guiding and educating customers to find and solve technical issues when necessary.Advocating Disney Plus according to its culture when the opportunity was given.Managing administrative tasks while attending to customers.

English consultant for business leaders working in different areas of multinational companies. Companies such as Brapenta(ITW Brazil), Itaú Bank, Red Ventures.

Guatemala

English teacher for ESL students (private, kids and adult groups). Key responsibilities include, planning and preparing classes, welcoming students and presenting the school´s methodology , feedback and follow up.

Guatemala

A company created to bring to its customers healthy snacks made out of natural fruits without preservatives. As a co-founder I had the opportunity to participate and oversee all stages of the company set up. I was responsible for :>Customers Success making sure that customers got their desired outcome from beginning to the end of their experience with our brand.>Measuring business performance against KPI`s to ensure growth>Sales strategic planning and execution>Development and implementation of marketing strategy on social media(facebook and instagram)>Designing all brand´s content (branding, print and web material)>Research and development of products

Santos

As an online tutor I was able to apply user experience concepts in order to learn and better understand student's journey in our course, resulting in a significant improvement in the different projects that they had to complete. I was responsible for:>Helping and supervising users journey during their studies making sure that they had a constructive learning experience when performing their tasks.>Checking and setting up our course´s platform in order to upload and evaluate our students´ activities.>Researching new material to write proposals for new activities related to art.>Overseeing daily tasks to be performed on the moodle platform

Santos

Cultural supervisor of team of six interns at the 29 Biennial of São Paulo, itinerant project. Responsible for:> Ensuring a constructive visitor´s journey during the exhibition > Development of creative workshops with my team to encourage visitors to experience and engage with the concepts of the exhibition > Strategic planning to ensure that daily activities were performed by our staff> Staff Training> Logistics and management of visitor groups

Sydney, Australia

Working with a multicultural team helped me to develop skills such as conflict resolution, customer success, organizational and team management skills. Responsible for:> Aligning organizational tasks within the commercial department, receiving and displaying products> Understanding customer journey to ensure thorough customer service within my team> Staff management and training> Managing of cash flow

Diploma, Internet Systems

Activities and Societies: Activities and societies: EcoChange Project Developed a prototype of a cross-platform application aimed.

Industrial Design, Industrial And Product Design

Activities and Societies: Activities and societies: For our course´s finishing project we designed a prototype of a lunch tray.

Sales Career, Sales

This is a 5 week immersion program where people from different parts of Brazil come together and are divided into stacks: Hypers, Hustlers.

Communication And Media Studies

This is a hands-on course where I developed my own personal story, integrated it into a larger presentation, and recorded it for feedback.