Demo Engineer
Current
Apr 2024 - Present
AeroLeads people directory · profile
João Guilherme Ribeiro Email & Phone Number
Demo Engineer at Talkdesk, using AI to improve CX
at
Talkdesk
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Demo Engineer at Talkdesk, using AI to improve CX
Location
Piraquara, Paraná, Brazil
Company size
Who is João Guilherme Ribeiro? Overview
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Quick answer
João Guilherme Ribeiro is listed as Demo Engineer at Talkdesk, using AI to improve CX at Talkdesk, a company with 1135 employees, based in Piraquara, Paraná, Brazil. AeroLeads shows a matched LinkedIn profile for João Guilherme Ribeiro.
João Guilherme Ribeiro previously worked as Demo Engineer at Talkdesk and Sales Development Representative at Talkdesk. João Guilherme Ribeiro holds Fullstack, Information Technology from Fulltureschool.
Company email context
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Talkdesk
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Profile bio
About João Guilherme Ribeiro
As a data analyst for Chatbot and communication system implementations, I have acquired analytical and problem-solving skills. Identifying trends, understanding user behavior, and implementing effective solutions to improve the user experience are fundamental in my field.Additionally, my work as a IT technician has provided me with practical experience in dealing with technical issues and providing support to technology users. I have had the opportunity to work with a wide variety of hardware and software equipment, which has allowed me to have an overview of technology.Como analista de datos para implementaciones de Chatbot y sistemas de comunicación, he adquirido habilidades analíticas y de resolución de problemas. Identificar tendencias, comprender el comportamiento del usuario e implementar soluciones efectivas para mejorar la experiencia del usuario son fundamentales en mi campo.Además, mi trabajo como técnico de TI me ha brindado experiencia práctica en el manejo de problemas técnicos y en la provisión de soporte a los usuarios de tecnología. He tenido la oportunidad de trabajar con una amplia variedad de equipos de hardware y software, lo que me ha permitido tener una visión general de la tecnología
Current workplace
João Guilherme Ribeiro's current company
Company context helps verify the profile and gives searchers a useful next step.
Talkdesk
6 roles
João Guilherme Ribeiro work experience
A career timeline built from the work history available for this profile.
Sales Development Representative
As an SDR, I thrive on identifying opportunities, initiating conversations, and nurturing leads to drive growth. My dedication to understanding client needs and crafting tailored solutions makes me a valuable asset to any sales team. Let's connect and explore how I can help you achieve your sales objectives. 📈#SalesDevelopment #LeadGeneration.
Sep 2023 - Apr 2024
Chatbot Analyst
- Participated in the implementation process of the Talkdesk phone system, ensuring that all steps were completed.- Negotiated the implementation of a chatbot system on our website, app, and PWA to improve customer experience and communication efficiency.- Created and reviewed chatbot flows, defining processes and ensuring that conversations were direct.
Dec 2022 - Apr 2024
It Technician
My work as an IT technician has provided me with practical experience in dealing with technical issues and providing support to technology users. I have had the opportunity to work with a wide range of hardware and software equipment, which has allowed me to have an overall understanding of cutting-edge technology. This has generated knowledge in Windows.
Sep 2021 - Dec 2022
Incident Analyst.
I conducted investigations into vehicle and cargo theft incidents, monitored ongoing investigations, established contact with national law enforcement agencies, conducted risk mapping, and acted on more than 1000 incidents during the period.
Apr 2018 - Mar 2021
Team Leader
Manage audits of customer service interactions, provided support to operators, standardized procedures, conducted meetings with Citibank clients, and provided trilingual support to corporate credit card users.
Mar 2017 - Jan 2018
Team & coworkers
Colleagues at Talkdesk
Other employees you can reach at talkdesk.com. View company contacts for 1135 employees →
ND
Nicholas Diaz
Colleague at Talkdesk
Los Angeles Metropolitan Area, United States
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PP
Prashanth Padmanabhan
Colleague at Talkdesk
San Jose, California, United States, United States
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JP
José Pedro Pacheco
Colleague at Talkdesk
Braga, Braga, Portugal, Portugal
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SB
Susana Bento
Colleague at Talkdesk
Portugal, Portugal
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MA
Mário Amaral
Colleague at Talkdesk
Mangualde, Viseu, Portugal, Portugal
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🍺M
🍺Miguel Mota
Colleague at Talkdesk
Leiria, Leiria, Portugal, Portugal
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DS
Drew Schulte
Colleague at Talkdesk
St Louis, Missouri, United States, United States
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MP
Mort Peyvandi
Colleague at Talkdesk
Fresno, California, United States, United States
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AT
Andrew Troyer
Colleague at Talkdesk
United States, United States
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JS
João Simões
Colleague at Talkdesk
Lisboa, Lisbon, Portugal, Portugal
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Nicholas Diaz
Colleague at Talkdesk
Los Angeles Metropolitan Area, United States
View →
PP
Prashanth Padmanabhan
Colleague at Talkdesk
San Jose, California, United States, United States
View →
JP
José Pedro Pacheco
Colleague at Talkdesk
Braga, Braga, Portugal, Portugal
View →
SB
Susana Bento
Colleague at Talkdesk
Portugal, Portugal
View →
MA
Mário Amaral
Colleague at Talkdesk
Mangualde, Viseu, Portugal, Portugal
View →
🍺M
🍺Miguel Mota
Colleague at Talkdesk
Leiria, Leiria, Portugal, Portugal
View →
DS
Drew Schulte
Colleague at Talkdesk
St Louis, Missouri, United States, United States
View →
MP
Mort Peyvandi
Colleague at Talkdesk
Fresno, California, United States, United States
View →
AT
Andrew Troyer
Colleague at Talkdesk
United States, United States
View →
JS
João Simões
Colleague at Talkdesk
Lisboa, Lisbon, Portugal, Portugal
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4 education records
João Guilherme Ribeiro education
Fullstack, Information Technology
Production Supervisor, Grains, And Animal, Agribusiness/Agricultural Business Operations
Logistics, Materials, And Supply Chain Management
Bachelor Of Technology - Btech, It
FAQ
Frequently asked questions about João Guilherme Ribeiro
Quick answers generated from the profile data available on this page.
What company does João Guilherme Ribeiro work for?
João Guilherme Ribeiro works for Talkdesk.
What is João Guilherme Ribeiro's role at Talkdesk?
João Guilherme Ribeiro is listed as Demo Engineer at Talkdesk, using AI to improve CX at Talkdesk.
Where is João Guilherme Ribeiro based?
João Guilherme Ribeiro is based in Piraquara, Paraná, Brazil while working with Talkdesk.
What companies has João Guilherme Ribeiro worked for?
João Guilherme Ribeiro has worked for Talkdesk, Rentcars, Instituto Das Cidades Inteligentes, Sascar, and Sykes Brasil.
Who are João Guilherme Ribeiro's colleagues at Talkdesk?
João Guilherme Ribeiro's colleagues at Talkdesk include Nicholas Diaz, Prashanth Padmanabhan, José Pedro Pacheco, Susana Bento, and Mário Amaral.
How can I contact João Guilherme Ribeiro?
You can use AeroLeads to view verified contact signals for João Guilherme Ribeiro at Talkdesk, including work email, phone, and LinkedIn data when available.
What schools did João Guilherme Ribeiro attend?
João Guilherme Ribeiro holds Fullstack, Information Technology from Fulltureschool.
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