Jodi Johnson Email & Phone Number

Washington, Dc, Us

Baltimore, Maryland Area

Westport, Ct

Sales and marketing leadership position for a new mortgage company providing support, sales and pipeline management that allows for the sales team to focus on growing their individual businesses, as well as contribute to the development of a profitable multi-branch mortgage division in a highly competitive marketplace.•Create a complete marketing program including collateral, maximize and maintain online social networking, outline marketing campaigns based on individual sales staff business goals.•Development of Best Practices for division-wide implementation based on corporate standards, up-to-date compliance guidelines, and office & technology specs to enhance the onboarding for new hires and additional branch openings.•Prepare and deliver performance management plans for 8 sales staff; follow up and action as required.

Business process design architect, managed development and implementation of organizational strategies for a 13 person team, and created standardized practices in a start-up environment. •Improvement of operational systems, processes and policies in response to the need for an adaptable business during rapid growth – specifically, support better information flow and management, business process, and organizational planning across 5 diverse business models.•Business liaison to the technology team directing requirements necessary for increasing the effectiveness and efficiency between support and business functions for the development of website v1 and beta v2.•Provide guidance to senior leadership for long-term planning, involving leading initiatives geared toward developing the quality of client relationships, training & education for both partners and customers, and end-user experience.•SharePoint database design and implementation to meet business and support needs currently housing nearly 400 customer and 100 property records with the capacity to organize thousands of records with company growth.•Created the flow charts for the entire Countdown To Buy transactional process and assisted in authoring the application for patent submission which is currently patent pending.•Provide additional support in an extremely fast paced environment including website design consulting, writing web content, letters of intent, statement of work and contract review, and managing commercial insurance policies.

Business Manager for development across all aspects of the team including new client & referral partner relationships, marketing strategies and educational seminars resulting in overall revenue growth and expansion of the team.•Review and manage monthly and annual sales production goals. Understand current market trends and take action to identify new opportunities for increasing revenue. Resulting annual volume growth of 20% year over year.•Creation of Best Practices to standardize our business process; implement a consistent multi-faceted customer service system and marketing campaign.•Identify new business opportunities through existing pipeline, networking and community events.•Manage business projects and coordinate marketing efforts with team assistants.

Manage the mortgage business of a top-producing loan officer. •Manage and increase a loan pipeline from mortgage application to settlement resulting in production growth from $18 million to $54 million annually within three years.•Communicate with clients regarding all aspects of the loan process including the loan commitment & conditions to meet final approval, program & interest rate options, and follow-up plans for builder transactions. Identify any special circumstances that may require additional coaching to the borrower relating to credit, income, or asset challenges.•Prepare weekly status reports for referral partners, builders and real estate agents on loans in process and aid loan officer in creating promotional material for prospective clients.•Support loan officer production goals by marketing to past clients for new customized programs that fit their current needs. Stay updated on current guideline requirements, study market trends, and modify the business plan for consistent growth.

Develop and manage membership services processes. Contribute to center growth through parent visits, referrals, follow-up calls and marketing events.•Responsible for recruiting, hiring, and ongoing training and development of Center staff.•Direct revenue management optimization including analysis of profit and loss, inventory, and renewals.