Jodi Harmon Ambrose Email & Phone Number

Mesa, AZ, US

Remote

• Drive efficacy with Human-Centered Design, focusing on empathy, solving for challenges, and delivering exceptional product
• Guide platform development requirements and design with usability and scalability at the forefront
• Innovate new digital gadgets to deliver engaging content to users
• Construct data flows for student practice and assessment
• Hire and manage a team of Digital Instructional Designers and Development Analysts
• Ensure a smooth flow of communication between Editorial, Instructional Design, Project Management, UX/UI and Coders

Chandler, Arizona (Full-time Remote Employee)

• Drive efficacy with Human-Centered Design, focusing on empathy, solving for challenges, and delivering exceptional product
• Hire and manage a team of Digital Instructional Designers and Development Analysts
• Ensure a smooth flow of communication between Editorial, Instructional Design, Project Management, UX/UI and Coders
• Bring continuity to visual design and expected behaviors by collaborating across teams
• Sponsor and manage Digital Design Usability Testing with teachers and students
• Facilitate data-driven decisions through defining requirements for and analyzing Google Analytics

• Primary responsibilities include:
• Ensuring the instructional consistency of assets converted from Flash to HTML5
• Developing user-friendly, educationally-sound software by wire-framing concepts and achieving group consensus
• Collaborating with the UX (User Experience) team to ensure the product is visually appealing and easy to use
• Ensuring educational integrity by writing SCORM compliant software requirements
• Developing adaptive learning technologies to integrate into existing and future products

• Major responsibilities include:
• Expanding company offerings by leading the vision, creation, deployment and management of an online training community which facilitates an open forum for the professional development of educators across the nation
• Bolstering client loyalty by writing and designing comprehensive training workbooks, modularized mini-manuals and quick start guides for internal and external clients that detail how to use and implement each feature.
• Ensuring employee retention by analyzing staff needs, designing curriculum, and training new and existing employees, both in person and via webinar, on topics such as: product knowledge, new software, troubleshooting.
• Increasing the company’s client base by working with the Sales, Marketing, Engineering, School Support, Account Management and Graphics teams to provide cutting edge educational resources to educators and students
• Writing, producing, directing, editing and hosting videos on Best Practices for educators, product knowledge for students, parents, educators and internal clients, and promotions for Sales and Marketing that align with.

• Responsibilities include:
• Strengthening employee development by designing curriculum for and training new sales representatives in a 3-day, on-line academy
• Fostering a constant-learner environment by training seasoned sales representatives in a 2-day, advanced academy focusing on product knowledge, sales skills and negotiations
• Ensuring product viability and usability by beta testing new software from company and client perspectives
• Increasing employee retention by providing on-the-job training for both new employees and employees facing challenges in achieving their goals
• Working closely with executive management in the development of account executives' skills and success

• Principal responsibilities include:
• Increasing the company’s client base by leading interactive sales shows and marketing events that highlight the company’s live, 2 instructor, VILT format
• Expanding the company’s market share by working with upper management to develop and launch the company's first desktop software VILT courses
• Reducing per-course costs by streamlining development processes
• Writing and recording hot-topic blogs and podcasts
• Outlining, storyboarding, building interactive activities, providing quality assurance, and leading live, 6 hour e-learning training sessions on the following topics: o Organizational Dynamics o Customer Service o.

• Primary job responsibilities included:
• Facilitating training courses focusing in: o Customer focused sales o Customer service o Collections o Proprietary software o Risk analysis o Benefits and services o Decision making skills
• Developing core curriculum and job aids to use in training classes and on the job training

• Primary job responsibilities included:
• Facilitating nationwide four-day training courses focusing in: o Up-selling customer contracts o Software applications o Customer service o Safety o Product knowledge and use o Decision making skills
• Creating and improving training manuals, handouts and in-class delivery methods
• Training coworkers how to use and implement Microsoft Office products
• Creating internal documents to streamline required paperwork
• Building internal relationships between the field offices and the home office

• Major responsibilities included:
• Expanding our customer base by planning and delivering sales presentations for educational conferences
• Writing text for sales fliers, catalogs, corporate websites and other supplemental marketing materials
• Writing curriculum and training manuals and creating websites for educational training workshops
• Encouraging renewals by effectively teaching Professional Development workshops nationwide
• Maintaining excellent customer relationships by researching, developing and presenting satellite-delivered learning workshops

• Major responsibilities included:
• Garnering new business by producing, developing, and hosting over 150 live, interactive, satellite sales shows and conducting in-house tours for future clients that highlight current technologies and resource delivery.
• Fostering excellent client/company relations by conducting trainings for clients, co-workers, and sister companies
• Creating new company offerings by working with executive management to develop and launch Educational Networks and The AutoBody Network
• Ensuring product usability by designing a user-friendly, visually attractive, web-based interface for client use
• Writing, producing, anchoring, and technically directing The AutoBody Network News

• Major responsibilities included:
• Encouraging business growth by researching, creating, producing, hosting and technically directing live, interactive, satellite-delivered shows: o More than 300 sales shows to school district personnel and legislatorso.
• Expanding our customer base by presenting sales shows at educational conferences
• Supporting sales initiatives by creating customized video and print resources to aid in million dollar + sales
• Serving as on-air talent for the sales show that led to the sale of Simon & Schuster's Educational Division for 4.5 billion dollars to Pearson Education
• Hiring and managing a team of curriculum developers and on-air talent