Joe Fleming Email & Phone Number

Greater St. Louis

St. Louis City County, Missouri, United States

Greater St. Louis Area

Troubleshoot and repair HP laptops, desktops, tablets and some printer maintenance

Greater St. Louis Area

Senior IS Analyst – Application/Technical Focus, Application Support (2015-2018)• Supported approximately 50 apps, including Active Forms, Active Fax, Scan Workstation, Kofax Express, Easy Lobby, Docs Vault, Plato, Metasys, Lenel, Avigilon, and Forms On Demand.• Supported server patching and updates.• Created and published medical forms for patient care.• Researched special projects for team, such as evaluating applications for security camera systems.• Created support… Show more Senior IS Analyst – Application/Technical Focus, Application Support (2015-2018)• Supported approximately 50 apps, including Active Forms, Active Fax, Scan Workstation, Kofax Express, Easy Lobby, Docs Vault, Plato, Metasys, Lenel, Avigilon, and Forms On Demand.• Supported server patching and updates.• Created and published medical forms for patient care.• Researched special projects for team, such as evaluating applications for security camera systems.• Created support documentation for team supported applications. Show less

Greater St. Louis Area

• Determined needs for Academic Fusion Text project.• Created and tested packages for the Software Management Team.• Wrote install documentation for production and test environments.• Scheduled and installed Fusion software on contractors’ personal machines across the U.S.

Greater St. Louis Area

• Determined software recommendations for Win 7 devices, using a database with over 300,000 lines.• Organized software list in Excel to be uploaded to the database.• Tracked test machines (desktops and laptops) to test clinical apps for Win 7 compatibility.• Assisted Computer Upgrade Project team with programming and database conversion.• Researched software for readiness or replacement.

Greater St. Louis Area

• Built database to track boxed software.• Helped determine software standards for workstations.• Researched and evaluated non-standard software for customers with specific needs.• Created custom software packages for commercial and clinical software.• Wrote software policy and process documentation.

Greater St. Louis Area

• Provided troubleshooting and repaired IBM PCs, laptops, and printers, communicated with vendors to determine repair solutions and to order appropriate parts. • Completed special projects, trained and assisted other members of the Desktop Support team.

Assemble new IBM-compatible machines. Upgrade and repair hardware in-shop and on-site. Install and configure software. Set up Novell and Microsoft NT network systems. Provide customer phone support.

Maintain all hardware and software in the lab. Assist students with software problems. Organize and conduct software seminars. Interview, hire, schedule, and supervise student lab workers. Write operations manual for the lab.

Various Computer Classes, Sharepoint, Infopath, Windows 7 Distribution And More

Computer based classes.

Information Technology

Attended some computer classes. Unix, VB scripting, Networking, and some others.