Joe Ida Email & Phone Number

Jet Propulsion Laboratory, Pasadena, Ca

· Perform network process and integration development tasks· Provide network operation level software development, testing, feedback, and implementation recommendations for new engineering projects· Maintain network deployment and reporting software tools· Responsible for the troubleshooting of advanced routing, switching, and security firewall related issues

Honolulu, Hi

· Architected and deployed Citrix Netscaler software-defined Application Delivery Controller to support a Citrix XenDesktop, XenApp, and Storefront Hyper-V cloud environment· Reduced security risks associated with full tunnel remote access· Reduced hardware and administrative overhead of remote branch desktops· Reduced network bandwidth requirements to remote branch locations· Analyzed and streamlined bank security firewall rules while upgrading firewall OS to latest supported code· Provided analysis for the implementation of unused features on existing F5 load balancers to help reduce costs and increase security

Pasadena, Ca

· Architected and deployed a secure, robust, flexible, and highly available network backbone leveraging Cisco VSS technologies with reduced costs and operational complexities· Architected and deployed JPL’s first Tier 3 Data Center Network providing a ground up network solution (Layer 1 – VDC, Layer 2 – VLANS/Private VLANS, VPC, MEC, FCoE, Layer 3 – VRF, PBR, OSPF, ECMP, Palo Alto Security Appliance)· Provided future network hardware procurement recommendations based on yearly Cisco Executive Briefing Conferences, Cisco Live Conventions, existing network performance metrics, and future network capacity requirements· Assisted in the design of JPL’s security zone architecture, DR site deployment evaluation, and SAN replacement solution· Deployed lab-wide end to end QoS configurations in support of JPL’s VoIP and Multicast TV/Video infrastructure

Jet Propulsion Laboratory

· Served as the engineering contact for Tier 2 network operations technical, sustaining, and troubleshooting support· Maintained and upgraded campus edge network devices· Maintained and administered the data integrity of the JPL Cable Management System and Configuration Management Databases· Maintained integrity of fiber optic cabling plant infrastructure routes· Provide 24x7 monitoring, troubleshooting and 2 hour network service restoral service· Maintain targeted 99.95% network availability metric with a realized availability of 99.995%· Generated technical, procedural, and implementation documents