Joe Calabrese Email & Phone Number

United States

Parsippany, Nj

Actively educate homeowners about their homeowner insurance policy

Newton, Nj

• Upgrade Computers to Windows 10 Operating System• Replace Computer Equipment as needed• Working with OEM to roll out the enhanced 911 system called RAVE• Attend Meetings• Sourcing new vehicles as needed• Any and all other special projects as assigned by the Town Manager – Tom Russo, Jr

Parsippany, Nj

Office and Facilities Manager, (08-2017 – January 2018)Actively managed the Parsippany, NJ Location of Pierre Fabre• Facilities Liaison/Manage the relationship with the Landlord• Manage the day to day needs of the office• Negotiate with any and all vendors to get the best prices on office supplies and any other office needs• Order Supplies• Work on Special Projects• Managed Fleet of Cars• Worked directly for the President

New Providence, Nj

Actively manage the New Providence, NJ Location of ReadyCap Lending.• Oversaw the construction of the office space• IT Liaison• Facilities Liaison/Manage the relationship with the Landlord• Manage the day to day needs of the office• Negotiate with any and all vendors to get the best prices on office supplies and any other office needs• Order Supplies• Secretary for the Credit Committee• Work on Special Projects

Parsippany, Nj

Human Resources Coordinator, (04-2013 – 08-2014)Actively supported the needs of the Human Resources Team and 3 Office of SumTotal Systems, Including any special projects as needed.• Presented New Hire Orientations for most remote new hires• Performed Exit Interviews• Input Merit Increases• Input Bonuses• Order Supplies• Hosted Meetings for all levels of company Executives including the President• Hosted Meetings for customers• Answer Phones• Work on Special ProjectsReceptionist (07-2012 – 04-2013)Actively supported the needs of the Parsippany Office of SumTotal Systems, Including any special projects as needed.• Answer Phones• Order Supplies• Work on Special Projects

Livingston, Nj

Actively supported the needs of Credit, Sales, and Closing employees and management nationally including report generation, Human Resources and Payroll liaison, facility management, and management of phone accounts, cars, and equipment. • Provided support to the national sales team by helping them submit complete loan packages and applications.• Supported the credit underwriters by running necessary reports for them to make credit decisions (Experian, D&B, Westlaw, etc), Producing and sending out the appropriate paperwork to the customers and following up with the customers to make sure everything was correct.• Provided support to closing team by getting the paperwork back from the customers and making sure it is filled out correctly and once it was, running the necessary searches (Flood, 4506 verifications, etc) for them to be able to start the closing process.• Processed Withdrawn and Declined loans to either bill the customer for any balance or refund them money owed• Assisted the entire team by doing desktop (computer) support• Selected to be on the UAT Team when updates came out for our proprietary software• Supply manager for the group.• Developed and ran ad hoc reports.

Livingston, Nj

Supported all Credit, Sales, and Closing employees and management (approximately 125 people) nationally. Generated daily, weekly, monthly, quarterly and annual reports• Managed the compensation program, phone accounts, fleet of cars and equipment needs for national sales team.• Human Resource and Payroll Liaison.• Interfaced with outside vendors to ensure the best possible pricing on necessary supplies and contracts. Monitored expenses to assist in managing to budget. • Managed all internal facility needs. • Provided desktop support.

Livingston, Nj

Processed commissions and generated daily, weekly, monthly, quarterly and annual reports for the Eastern Region. Supported employees and management (approximately 100 people) in Credit, Sales, and Closing. • Managed all internal facility needs.• Assisted in managing expenses and the budgeting process. • Managed the phone accounts, fleet of cars and equipment needs for the Eastern Region sales team.• Human Resource and Payroll Liaison. • Supervised Interns and Temps.• Interfaced with outside vendors to ensure the best possible pricing on necessary supplies.

Somerset, Nj

Actively contacted and followed up with clients in order to support our enrollment objectives and assure satisfaction. Supported Branch Offices and fielded customer calls. • Assisted Financial Consultants and Administrative Assistants with the marketing of the Merrill Lynch Online product.• Created and Maintained Spreadsheets which were used to accumulate statistics used to report enrollment information to the Branch Offices and ensure 100% compliance with our fee waiver policy

Somerset, Nj

Provided internal support for the Branch Offices for all aspects of the Merrill Lynch Online product including enrollments, in addition to handling customer calls. • Selected for a focus group which improved our training methods.• Presented Merrill Lynch OnLine Seminars to Branch Offices and Clients.

Somerset, Nj

Selected for launch team of new online product. Backed up other areas when necessitated by the call volume.• Assisted Clients with the navigation and content of the Merrill Lynch Online product.• Monitored and assessed the product during the test period to help correct inconsistencies before the launch date. Assisted Employees during the "Alpha" and "Beta" test periods of the Product.• Mentor / trainer for new service representatives.

Somerset, Nj

Assisted Clients, Financial Consultants, and Administrative Assistants with the canceling and reissuing of Lost or Stolen checks and Visa debit cards. • Limited exposure to our clients and the firm by making sure that the blocks were done correctly.• Reviewed daily reports to assure 100% compliance to company policy and procedures.

Education record

As, Criminal Justice

Aa, Liberal Arts