Joe Deegan Email & Phone Number

California, United States

San Francisco, Ca, Us

In my role as the Global Head of Revenue Operations and Enablement at Square, I spearheaded initiatives to streamline sales operations, drive revenue growth, and enhance team productivity. By implementing data-driven strategies and training programs, I was able to optimize sales processes, increase revenue, and improve overall team performance.

San Francisco, Ca, Us

In my role as the Global Head of Revenue Enablement and Customer Education at Square, I led multiple teams providing crucial support to the Growth organization. I oversee the Revenue Enablement, Professional Services, Customer Education & Community, QA, and Product Sales Specialist teams, driving efforts to seamlessly integrate operations and elevate our revenue impact.

San Francisco, Ca, Us

In my role as the Global Head of Sales Enablement & Productivity at Square, I led multiple teams to drive significant accomplishments in support of the Sales team. I successfully transitioned from the Head of Learning & Performance to establish a Revenue Enablement function dedicated to bolstering Sales and Account Management. Additionally, I broadened my scope of responsibility to include the Product Sales Specialist team, instrumental in elevating win rates and deal velocity through their product expertise.

San Francisco, Ca, Us

As the Global Head of Learning & Performance at Square, I led various teams to drive high performance within the Customer Success organization. By focusing on Learning & Development, Quality Assurance, Employee Engagement, Knowledge Management, and Performance Support, I implemented strategies to enhance team performance and optimize internal communications.

San Francisco, Ca, Us

In my role as Head of Learning & Development, Customer Success at Square, I led a talented team responsible for talent development, sales enablement, leadership development, new hire onboarding, internal communications, and knowledge management for the Global Customer Success team.

San Francisco, California, Us

In my role as Sr. Manager of Learning & Development at Lending Club, I spearheaded the development and implementation of a comprehensive training strategy to support the company's growth and evolution. By leading a team of talented professionals, we were able to set new standards for training effectiveness and employee development, ultimately ensuring the success of our workforce in their roles and career progression within the organization.

San Francisco, California, Us

As the Learning & Development Manager at Lending Club, I led a team to develop innovative training programs, resulting in reduced ramp up time, cost savings, and improved employee engagement. I collaborated with executives to set priorities and strategies for managing change and achieving business objectives.

San Francisco, California, Us

As a Sr. Instructional Designer at Lending Club, I led the implementation of the Cornerstone Learning Management System, improving on-boarding efficiency and developed blended learning programs for sales and operations departments.

As a Freelance eLearning Consultant at J Deegan Consulting, I specialized in e-learning development, Moodle consulting, and instructional design services. I authored and developed screencasts for video courses, provided consulting for online certification courses, and designed learning management systems for various clients.

Rocklin, Ca, Us

As the Sr. Manager of Instructional Design at Sleep Train, I led a team in creating innovative learning solutions for employee development. Specializing in eLearning development, I utilized tools like Articulate Storyline and Adobe Captivate to enhance training programs. By managing the internal instructional design team, we efficiently completed projects to support continuous learning.

Rocklin, Ca, Us

As the Sales Training Program Manager at Sleep Train, I founded Dream University to revolutionize training methods for a distributed workforce. Using Moodle, I developed online courses covering retail sales and technology, saving the company thousands of hours annually.

Rocklin, Ca, Us

In my role as a Technical Training Program Manager at Sleep Train, I was responsible for developing and implementing a comprehensive training program for the workforce on the custom ERP software WinSTIS. I collaborated with software engineers to create a tailored training program, developed technical manuals, and conducted hands-on workshops to ensure effective utilization of the software.

Ma, Learning Design & Technology

Ba, Organizational Communication