• Screened, selected, and maintained CRM systems, payroll and PTO time-tracking systems, and internal communication systems for use company-wide.• Managed a team to provide high quality and timely customer service and response to inbound inquiries.• Developed and maintained customer-facing tools for use by sales team to quickly and accurately develop pricing proposals.• Led efforts to establish a new company location, and later expanding it to a new location, in the Greater Boston area, including selecting site, scheduling staff, planning interior design, interfacing with building management and staff, etc.• Closely collaborated with company founders on a wide variety of matters related to operational efficiencies.• Responsible for many IT tasks, including technology planning, hardware and software purchasing, equipment tracking, as well as interacting with outside technology vendors when appropriate.• Consulted with company owners in hiring, staff advancement, and terminations, and insuring compliance with HR best practices and laws.• Developed and provided regular revenue and other financial reports to company owners.• Developed numerous internal company policies. • Interacted with legal counsel, HR consultant, and payroll service to insure compliance with all relevant laws.• Oversaw the development of a new website, regularly interacted with web agency, monitored web activity.• Performed numerous and varied ad hoc tasks, as the need arose, in all areas of company activities.

• Lead a passionate and knowledgeable team in communicating about and advocating for the adoption of solar energy.• Developed value propositions for use in marketing, sales, and media communications.• Established and maintained a wide variety of external partnerships, including industry contacts, local and state government officials, media and press contacts, marketing partners, etc.• Developed and oversaw digital and traditional marketing strategies and campaigns to expand market penetration and increase brand awareness.• Served as subject matter expert on solar technology, tax, financial, and other incentives for internal staff and external contacts.

• Implemented successful fundraising program to support local media outlet. • Increased visibility of PortMedia in the community via expanded original programming, educational opportunities for members, and increasing member opportunities to participate. • Led efforts in the inaugural year of a local film festival, including obtaining major sponsor.• Initiated the process to license a low-power FM community radio station.• Produced, directed, and hosted numerous live and recorded local television programs.

• Led the newly established Legal Practice Solutions group for consulting and software solutions in the legal industry in New England and New York.• Established and maintained company's social media presence.

• Through extensive internal and external collaboration, identified and prioritized market and partnership opportunities.• Built company-wide consensus to allocate resources to support successful partnership programs.• Pursued and closed business and industry partnership relationships.• Worked closely with software development and product managers, marketing, sales, and training staff to coordinate partnership efforts with traditional company operations.• Initiated, negotiated, and closed the first-ever commercial integration of Google Maps.

Software and services related to the Community Reinvestment Act and Fair Lending laws for the banking and lending industries• Developed and implemented short- and long-term strategies and goals for partnerships and software integrations.• Established key relationships with senior management and C-suite executives of companies, industry organizations, government-sponsored entities, and government agencies in furtherance of PCi's strategies and goals.• Worked with IT and internal technical and development staff to most effectively apply existing and new technologies to Business Development efforts.• Negotiated complex partnership and business contracts, ultimately resulting in the acquisition of PCi.

• Consulted with senior management and C-suite executives at top-200 mortgage lenders and banks across the U.S. about their need for software and services related to compliance with the Community Reinvestment Act and fair lending laws.• Worked internally with marketing staff in developing a variety of marketing materials and product packaging to better communicate the value proposition of PCi's product line.• Mentored internal staff.

• Consulted with Fortune 500 and other corporate and insurance legal departments on their needs for legal and business information in a variety of media, e.g., online, installed electronic media, and print publications.• Developed revenue and sales commission tracking tool utilized by Account Representatives across the U.S.• Recruited to collaborate with Marketing staff to better reach prospective customers in corporate legal departments.

• Launched and built a successful general law practice.• Advised private clients and business owners in a wide variety of legal and business matters.• Maintained up-to-date knowledge of the current state of the law and best practices in business.• Represented clients before trial and appellate courts and regulatory agencies and in a range of business and personal matters.• Oversaw all aspects of business operations, including hiring, mentoring, and managing staff.• Early adopter of technology to increase efficiencies.

• Coordinated with Dean in structuring the inaugural year of a core curriculum course. • Established goals for successful completion of the course for enrolled undergraduates.• Developed the syllabus, selected course materials, and developed testing and grading rubric.• Instructed bachelor degree candidate students utilizing a variety of course materials to prepare students for advanced studies and eventual career employment.