Offered expert guidance to customers, enhanced product knowledge among colleagues, and achieved sales targets through excellent customer service and technical expertise. Helped to mentor colleagues in improving their product knowledge and customer service skills, increasing team performance and overall customer satisfaction.

Maintained the integrity and safety of over 50 SJU-5/6 and SJU-17 Ejection Seats, all within standards set by military regulations and policies. Ensured aircraft readiness on over 30 aircraft on a daily basis. Held all qualifications needed to ensure projects were being completed properly. Participated in emergency response operations, ensuring timely and effective recovery and safety efforts.

Led and supervised team of 7 Marines, ensuring safe and efficient handling of ordnance materials in compliance with safety protocols and regulations. Trained and mentored junior Marines, introducing and maintaining a work team with discipline, attention to detail, and comradery. Conducted thorough audits and verification of the Emergency Egress and Work Center Safety programs, mitigating risk around ejection seat operations and overall work center safety.