Joel Atwater Email & Phone Number

Greater Salt Lake City Area

• Manage and support four QA resources across four separate projects to ensure our teams success.
• Review test cases of team members to ensure quality expectations are met.
• Primary contact for any web service related testing, which is the core of our client facing products.
• Develop and maintain test cases within TFS.
• Create automated web service tests to ensure quality of client facing API.
• Work in an Agile Environment while being a mentor for other QA members and maintaining the cohesiveness of the project teams.

Home

• Contract services through Rose International for Merrill Lynch/Bank of America managing internal testing within the Client Reporting & Correspondence Technologies division.
• Responsible for validating statement output and managing defects within the group to ensure development dates and testing cycle deadlines are met.
• Coordinate with other groups to ensure correct packages are being passed for archival and online retrieval in addition to having the appropriate libraries loaded for print.

Logan, UT

• Contract services through TEKsystems for RR Donnelley within their Business Communication Services group responsible for creating and implementing a robust QA process into their development life cycle.
• Sole analyst defining test cases and building a SQLite database with applicable SQL queries for validation of incoming loan data with possible matching checks through a two day merge/match process.
• Validation of four variations of PDF outputs from HP Exstream Dialogue with correct cover pages, disclosures and inserts.
• Validation of proprietary composition application to separate queues for Xerox and Proteus Jet printers. Included validation of batch processing for various clients and special handling scenarios.

Ogden, UT

• Oversee all aspects of software development life cycle including, design, resource allocation, test case development and execution, and implementation of proprietary retail C-Store and Restaurant applications.
• Worked together as lead analyst with four team members to collaboratively output a successful application.
• Utilized TestLog, a test management software to build and track test cases to ensure successful implementation.
• Experience with white and black box testing of UNIX, Windows and DOS environments with an Informix backend database.
• Additional experience with the proprietary Timekeeping system with a web interface and MS SQL Server database.
• Analyzed data logs within both Windows and UNIX environments.

• Managed Restaurant POS system and Cash Integration application development needs, quality assurance and implementation schedule to 165 locations.
• Maintained test plans for regression and functional testing.

• Provide level II technical support with district support responsibilities.
• Twenty percent travel for installing POS systems in new locations and upgrading the existing.
• Assist with updating system code both locally and remotely.
• Test and deploy new system components into the various POS systems.

• Provide level I technical support for POS systems at over 180 locations across the United States and Canada in a 24x7 support center.

• Competed as a member of the Adidas Track & Field Team training for the 2004 Olympics.