Joel Jaffe Email and Phone Number

In Latin, Auxilia translates to “helping hand” – but for us, it’s much more than a name. It’s our mission to help those working for change, fighting for justice, and making a difference, one donor at a time. Auxilia is a comprehensive Donor Management System that helps nonprofits cultivate stronger donor connections, streamline business operations – and encourage future donations. Founded by philanthropic individuals who saw a gap in nonprofit services, we aim to shift the focus back to where it matters most: your mission.

• Assisted in maintaining front end/customer service of top store in the Rocky Mountain region, averages $800K- $1M in sales weekly with a team of 80+• Frontline for customer service. Dealt with and diffused any customer situations that may occur, supported the store, maintained awareness of floor and help with flow wherever needed, and delegated effectively• Mentored a group of team members with a monthly topic with an open line of communication and provided ongoing feedback when necessary• In charge of Whole Planet & Whole Kids Fundraisers, raised over regional goals, planned and executed special events and incentives for team member fundraising throughout whole month.• Amazon Prime sales program point, implemented new practices to help streamline process and make cashiers more efficient and knowledgable of program, audit all weekly prime items throughout store• Managed store supplies including chemicals and packaging for the store while maintaining relationships with vendors. In charge of purchasing special orders & miscellaneous for entire store.

• Quickly learned job skills and promoted to the customer service desk and holiday table ordering• Consistently satisfies and delights customers by following core values, delivering world classcustomer service and having a passion for food• Helps with orientation and training of new team members•One of the top team members in fundraising for both Whole Kids and Whole PlantFoundations campaigns at a top 10 fundraising store in the country

• Provided excellent patient care by exercising strong critical thinking and problem solvingskills in a high-stress environment• Adapted medical intervention plan after assessing each patient’s needs• Trained and mentored new EMTs, nurses, and paramedic students• Communicated accurately and efficiently with patients and family members to ensure thehighest quality of care• Utilized, tracked, and ordered emergency medical supplies for a 28-bed unit, including twoLevel 1 Trauma resuscitation bays• Maintained and mastered all medical technology and devices

• Consistently exceeded monthly sales goals and maintained an average of 160% of themonthly net quota• Ranked in the Top 1% in sales for the entire company and maintained a Top 10%rank in net sales in the 10-state North Central region • Generated leads and prospected for potential clients by cold calling using the Verizon CRMnetwork• Provided technical support for end users of Verizon Wireless products and services,including Apple and Android products and mobile application• Tailored sales and technical presentations for each individual customer• Promoted to Small Business Specialist and responsible for maintaining relationships withexisting clients and generating new business within the current network