Joel Madsen Email & Phone Number

California, United States

San Francisco, California, US

Reporting to the Senior Director of Security Assurance, the Customer Success and Advocacy Team (CSAT), embraces vision and executes the strategy of scaling Security Assurance to one of the fastest growing cloud platforms in the world. The team is chartered to scale proactive security investments and controls including but not limited to security design.

Washington, DC, US

Master Chief Petty Officer is the 9th and highest enlisted rank in the United States Navy. They comprise the top 1% of the enlisted members. Master Chief Petty Officers are peer-selected based on time in service, superior evaluation scores, and explicit proven leadership performance.Previous assignments:- 2020-2023: US Pacific Fleet Headquarters, Reserve.

Santa Clara, California, US

Veritas enables organizations to harness the power of their information, with solutions designed to serve the world’s largest and most complex heterogeneous environments. Every one of the Veritas information management solutions is designed around the principle that information is more important than infrastructure.Reporting directly to the Chief Product.

San Jose, California, US

Calix is a leading global provider of broadband communications access systems and software. The Calix Unified Access portfolio allows service providers to connect to their residential and business subscribers and deploy virtually any service over fiber- and copper-based network architectures. With a growing customer base whose networks serve over 100.

Hanover, Maryland, US

• Ciena Communications is global supplier of telecommunications networking equipment, software and services that support the delivery and transport of voice, video and data service. Its products are used in.
• Providing structure, process, and procedure to control operations and changes to performance objectives.
• Assisting with or development of the overall program plan, to include the independent projects, resources, and timelines.
• Delivering metrics to indicate the health and progress of the program and related associations.
• Daily, weekly, monthly reporting for management and executive level stakeholders.
• Assurance that the integration of related projects are brought into the overall program resulting in overall success.

Petaluma, CA, US

• Cyan enables network transformation. The company’s Software-Defined Network solutions deliver orchestration, visualization, and scale to networks, that until now, have been static and hardware driven. Serving carriers.
• Identifying partner technical capabilities and competencies
• Develop, perform, and manage partner training and logistics
• Drive on-going education of New Product Introduction (NPI), new applications and solutions
• Proactively identify business and/or product gaps
• Create, enable, and manage post-sales technical, warranty, ordering, and services processes

Carrollton, TX, US

Tellabs Mobile Routing (12/08 – 04/13). Responsible for building and sustaining the Tellabs 8800 MSR (IP/MPLS multi-service data products) business for domestic and international Tier 1 telecommunications providers, including customer program management for the 2nd largest wireless provider in the United States and major providers throughout the Middle.

US

Responsible for seven domestic and international customer support offices staffed with thirty personnel consisting of technical support, program management, and logistical support.Responsible for overhauling the Technical Assistance Center in order to achieve optimumperformance, efficiency, and quality of service for internal and external customers..

Certificate Of Completion, Leading Organziations And Change

Certificate Of Completion, Key Management Infrastructure (Kmi) Operation Account Manager (Koam)

Certificate Of Completion, Senior Enlisted Joint Professional Military Education - Course 1

Certificate Of Completion, Primary Professional Military Education

Certified Scrum Product Owner, Project Management

Bachelor Of Science, Information Systems