Joe White Email & Phone Number

Kennett Square, Pa

Focused on organizing, supporting, and maintaining security programs and initiatives including client requests for information, security awareness training, vender risk management, policy management, risk assessment, disaster recovery and business continuity, and incident management and response. Day-to-day monitoring and management of security technology platforms. Implementation of processes, controls and tools to address security concerns identified through audits, and IT risk assessments. Participate in research, identification and evaluation of best practice methodologies and emerging technologies applicable to security and compliance needs.

Kennett Square, Pa

Help organize, support, and maintain security programs and initiatives including Incident Management and Response, Risk Assessment, Policy Management, Vendor Risk management, Security Awareness Training, Disaster Recovery and Business Continuity.

Christiana, De

As a General Manager my role is to lead, inspire, and motivate the team everyday to exceed expectations built on strategic plans that build loyalty both internally and externally.Manage and lead my team, while facilitating operations of the store. Coach and guide personnel in meeting and achieving targeted goals. Deliver on the priority of customer service everyday.• Craft plans to improve business trends and year-over-year sales growth in all categories.• Establish and share best practices to maximize performance and overcome challenges.• Successfully drive corporate priorities.• Hire, Train, and Develop top tier talent.• Manage payroll and expenses in line with store goals.• Communicate with buyers to deliver the product customers want in the store.• Analyze reports to develop plans for success on all initiatives.• Successfully led the team to top 3 in the company in advanced custom fits in the first year.• Have successfully delivered over 91% customer satisfaction score in first year.

Southern New Jersey

As a Market Leader my role is to connect, lead, and inspire our people to achieve excellence. We are the drivers of the culture, and we do this through hiring top talent and the engagement of both our customers and our employees.Initiated efforts to drive sales and increase performance in a market. Managed areas relating to payroll, market analysis, and forecasting. Hired top talent.• Thrived as an effective communicator to a 500-team member market.• Boosted year-over-years sales figures and successfully reduced annual expenses.• Increased annual customer satisfaction scores on a yearly basis, with multiple stores ranking in the top 3 of the company.• Created a strong culture of development through coaching, developmental conversations, and feedback for store leaders and senior managers.• Analyzed reports to determine forward course of action to deliver results in all areas of the business.As a Store Leader my role was to lead, inspire, and motivate the team everyday to exceed expectations built on strategic plans that built loyalty both internally and externally. Headed functions relating to payroll, hiring, staffing, sales, technical support, and operations of a store. Trained teams that contributed to yearly improvements in sales, profit, and customer satisfaction.Manage and led 150+ employees, including multiple managers, while facilitating operations of the store. Coached and guided personnel in meeting and achieving targeted goals.• Crafted plans to improve business trends and year-over-year sales growth in all categories.• Established and shared best practices to maximize performance and overcome challenges.• Excelled as “Family Room Champion” from 2008 to 2010, leading strategies to drive the technical support business. • Responsible for the day to day driving of sales and technical support.• Led and developed Business Plans for payroll, hiring and staffing, Sales, Technical Support, and Operations.• Training and Development of the team.

Brick, New Jersey

Oversaw daily operational initiatives for a store location that generated over $25M. Assumed accountability for P&L, sales, budgeting, inventory, payroll, expenses, and scheduling. Initiated hiring and employee orientation activities. Analyzed and reported financial figures.• Consistently yielded year-over-year increases in sales and profit.• Directed efforts of a top-performing 7-member management team responsible for up to 125 associates.• Selected as the regional “Customer Experience Champion” and “Roadshop District Leader.”Maintained shrink budgets and ensured proper handling of incoming and outgoing products/merchandise. Planned and executed yearly store inventory processes, including year-end reports. Executed purchase/parts orders.• Achieved profit and loss budgets within company guidelines of controllable expenses while monitoring all expenses charged to the store.• Trained/developed customer service and warehouse associates that excelled sales, report control, cash management, shipping and receiving, and product exchange.• Ensured compliance with all safety standards and company regulations.

Bachelor'S Degree, Computer Science, Bs

Activities and Societies: Rutgers ACM (Association for Computing Machinery)

Associate’S Degree, Computer Science, Graduated

Activities and Societies: Phi Theta Kappa

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Scarlett letter society, baseball team, school bandGraduated in the top quartile of my class.