Joseph Farag Email & Phone Number

Prague, Czechia

Overseeing the customer relationship for AVOXI’s multi-national enterprise accounts with focus on EMEA market.Primary objectives:- Manage a portfolio of global enterprise accounts, driving new revenue and opportunities through these accounts.- Meet monthly customer churn and revenue contraction goals.- Meeting monthly sales quota goals as well as other key metrics (demos/opportunities created).- Have complete ownership of customers' accounts and serve as their single point… Show more Overseeing the customer relationship for AVOXI’s multi-national enterprise accounts with focus on EMEA market.Primary objectives:- Manage a portfolio of global enterprise accounts, driving new revenue and opportunities through these accounts.- Meet monthly customer churn and revenue contraction goals.- Meeting monthly sales quota goals as well as other key metrics (demos/opportunities created).- Have complete ownership of customers' accounts and serve as their single point of contact.- Oversee day-to-day operations, and maintain strong executive level relationships throughout each account. - Database and pipeline management.- Provide daily reporting on defined customer activity.- Develop and implement specific customer account and opportunity plans supporting company goals and quota objectives.- Negotiate and exchange information with all levels of management within assigned enterprise accounts.- Build, implement and execute Strategic Account plans and update on a monthly and quarterly basis.- Build and maintain account relationships and customer satisfaction.- Conduct Quarterly Business Reviews and trainings on AVOXI products/services and platform.- Oversee and manage customer onboardings and implementations as well as other customer projects. Show less

Prague, Czechia

Managing a diverse set of global large accounts and partners with focus on CPaaS and SaaS:• Understand the fundamentals, needs, objectives, challenges and models of customer’s business. • Build, maintain and strengthen client relationships with different teams and executives across different levels and key stakeholders.• Develop account plans and business strategies to ensure we achieve business growth, service excellence, and exceed client expectations and satisfaction… Show more Managing a diverse set of global large accounts and partners with focus on CPaaS and SaaS:• Understand the fundamentals, needs, objectives, challenges and models of customer’s business. • Build, maintain and strengthen client relationships with different teams and executives across different levels and key stakeholders.• Develop account plans and business strategies to ensure we achieve business growth, service excellence, and exceed client expectations and satisfaction. • Manage full sales cycles of new sales, upsell and cross-sell including identifying and evaluating business opportunities, building pipeline, demonstrating value proposition of our solutions, negotiation, and closing business deals. • Monetize IB products, uncover potential areas of service expansion, and outbound prospecting for new business opportunities and new logos. • Manage and lead the service delivery to customers by leading the process of setting up the service with the technical teams, and solving service issues with the support teams.• Manage the financial accounts and billing disputes of my clients alongside our billing team. • Providing Demos, PoC, and presenting value and new solutions to existing and new customers.• Monitor and analyze business performance on regular basis, create reports and statistics, and take corrective actions to ensure overachievement of our business targets and quotas.• Challenge, consult with and inspire our customers to think differently and beyond immediate needs.• Work with the product and marketing teams to develop strategic insights to grow business and increase presence. Show less

Prague, Czech Republic

Managing the territory of Oman and Jordan (Global, OEM, Enterprise, large, medium and small businesses), private and public sectors:• Complete management of the sales-cycle of IT-projects by identifying, validating, qualifying, driving, developing and closing opportunities (HW, SW, Services, EaaS & SaaS).• Develop and execute Route-To-Market strategy, account plans and sales engagement models between channel teams, partners, distributors and third parties. • Developing strategies… Show more Managing the territory of Oman and Jordan (Global, OEM, Enterprise, large, medium and small businesses), private and public sectors:• Complete management of the sales-cycle of IT-projects by identifying, validating, qualifying, driving, developing and closing opportunities (HW, SW, Services, EaaS & SaaS).• Develop and execute Route-To-Market strategy, account plans and sales engagement models between channel teams, partners, distributors and third parties. • Developing strategies for Break-Through Accounts and Competitive Take-Outs. • Account profiling, pipeline creation, network designs and product configurations. • Meeting customers and partners, building relationships and discussing solutions, value and ROI. • Understand the vision for the product portfolio and translate it into practical product roadmaps with business metrics and sales analysis to achieve business growth and increase profitability. • Demonstrating value prepositions and organizing internal and external (onsite& virtual) resources to demonstrate POC/Demos. • Strong and collaborative engagement and alliance with field teams, internal and external partners, resellers, distributors and resources in a very high-expectation and results-oriented environment. • Work with marketing teams to develop reference customers and customer stories that can be leveraged in sales cycles, post-sale management, and ultimate customer satisfaction and loyalty. • Management of IT-projects with special attention to the involvement of different stakeholders of diverse seniority. • Detailed knowledge of future IT developments such as big data, IOT, AI, cloud and mobility. • Mentoring, coaching and guiding of newly hired employees. • Exceptional Accuracy in forecasting, and awareness for Channel and Competition alterations. • Consulting on best solutions to realize, explore and achieve customer goals and outcomes. Show less

Prague, Czech Republic

Managing a diverse set of commercial and government accounts (large, medium and small businesses), private and public sectors in ME region, plus hunting for new potential customers:• Complete management of the sales-cycle of IT-projects by identifying, validating, qualifying, driving, developing and closing opportunities (HW, SW, Services, EaaS & SaaS).• Meeting customers and partners, building relationships and discussing solutions, value and ROI. • Demonstrating value prepositions… Show more Managing a diverse set of commercial and government accounts (large, medium and small businesses), private and public sectors in ME region, plus hunting for new potential customers:• Complete management of the sales-cycle of IT-projects by identifying, validating, qualifying, driving, developing and closing opportunities (HW, SW, Services, EaaS & SaaS).• Meeting customers and partners, building relationships and discussing solutions, value and ROI. • Demonstrating value prepositions and organizing internal and external (onsite& virtual) resources to demonstrate POC/Demos. • Developing Strategies for Break-Through Accounts and Competitive Take-Outs. • Account profiling, pipeline creation, network designs and product configurations. • Develop and execute Route-To-Market plans, account plans and sales engagement models between channel teams, partners and third parties. • Strong and collaborative engagement and alliance with field teams, internal and external partners, resellers, distributors and resources in a very high-expectation and results-oriented environment. • Exceptional Accuracy in forecasting and awareness for channel and competition alterations. • Constant quota overachievement and coaching of newly hired employees. Show less

Prague, Czech Republic

Managing a set of HPE partners, distributors, resellers and channel ecosystem in ME region, plus developing, on-boarding and acquiring new business partners to HPE:• Developing, managing and executing joint business plans, Route-to-market strategies and data-driven sales activities with partners, resellers and distributors on quarterly and yearly basis. • Act as a Partner advocate and build trusted advisor relationships with partners at all levels (C-level, LoB, Sales and IT decision… Show more Managing a set of HPE partners, distributors, resellers and channel ecosystem in ME region, plus developing, on-boarding and acquiring new business partners to HPE:• Developing, managing and executing joint business plans, Route-to-market strategies and data-driven sales activities with partners, resellers and distributors on quarterly and yearly basis. • Act as a Partner advocate and build trusted advisor relationships with partners at all levels (C-level, LoB, Sales and IT decision makers) • Planning, organizing and executing joint events, forums, trainings and marketing activities. • Building strategic relationships between HPE, alliances, partners and resellers to optimize the channel ecosystem for joint solutions and offers. • Identifying and developing IT-projects by validating, qualifying, driving and closing opportunities (HW, SW, Services, EaaS & SaaS) to effectively co-sell with the partner. • Developing and managing partners, resellers and distributors’ funnel and pipeline forecast to create a scalable selling ecosystem and sustainable, profitable growth. • Partner enablement: Promoting adoption of certifications, specializations, HPE partner programs, promotions and resources in order to develop sales talent, skills and capabilities, and thus deliver the most complete solution to customers and increase revenue. • Developing knowledge of partner priorities, industry trends, IT landscape, IT investment strategy, and HPE priorities, portfolios and technology, and communicate value of our portfolios and solutions to better differentiate HPE from competitors. • Monitoring, analyzing and optimizing the performance of the partners to meet a target quota. • Acquisitions and on-boarding of new business partners. • Mentoring, coaching and guiding of newly hired employees. Show less

Prague, The Capital, Czech Republic

• Perform an array of automated functions that include receiving and processing purchase orders, incoming stock and materials, and fulfilling and shipping orders onto CRM.• Manage the daily and monthly reports and vendors, suppliers and customers’ invoices. • Build and maintain good relationships with vendors, suppliers and customers. • Collaborate with Sales, Operations, Customer Service teams, finance, sales, and manufacturing teams.• Maintain POs and inventory controls and… Show more • Perform an array of automated functions that include receiving and processing purchase orders, incoming stock and materials, and fulfilling and shipping orders onto CRM.• Manage the daily and monthly reports and vendors, suppliers and customers’ invoices. • Build and maintain good relationships with vendors, suppliers and customers. • Collaborate with Sales, Operations, Customer Service teams, finance, sales, and manufacturing teams.• Maintain POs and inventory controls and assist in the troubleshooting of any discrepancies.• Follow established guidelines regarding safety and task completion, including meeting quality, efficiency, and accuracy standards.• Comply with all company policies and global trade requirements. • Participate in a variety of communications: one-on-one, small and large groups, and among diverse styles and position levels. Show less

Prague, Czech Republic

• Developing and managing client portfolio investment analysis and opportunities in Stock and Forex markets, and building quality relationships with current and targeted clients. • Execute purchases and sales of investment products in a timely and efficient manner and help clients with their brokerage accounts through the right information and recommendations. • Management and oversight of Trading desk and complex money movement transactions.• Research and analysis of all investment… Show more • Developing and managing client portfolio investment analysis and opportunities in Stock and Forex markets, and building quality relationships with current and targeted clients. • Execute purchases and sales of investment products in a timely and efficient manner and help clients with their brokerage accounts through the right information and recommendations. • Management and oversight of Trading desk and complex money movement transactions.• Research and analysis of all investment products and resolving issues in trading area.• Managing existing investment recommendation platform for ongoing maintenance and development of preferred providers.• Provide compliance documentation and monitor accounts for any client account investment guidelines violations, updates and changes.• Hunting for new clients and create new market making strategies for electronically traded products. Show less