Johan Kruger Email and Phone Number
■ An accomplished and innovative individual with over 10 years of experience as a Business Analyst (BA) within the banking, financial services, and digital sectors; highly skilled in digital transformation/digital product delivery projects including requirements gathering, data analysis, identifying risks, modelling, process improvement, project management, stakeholder management, and relationship building skills - solid understanding and experience of both Agile and Waterfall methodologies■ Key contributor across a range of projects, providing insightful analysis and strategic recommendations to drive operational efficiency across business critical projects whilst meeting customer needs■ Articulate communicator, confident engaging with stakeholders at all levels; proven ability to influence stakeholders through highly developed interpersonal skills - adept at working both independently and collaboratively as part of a larger team ■ Critical thinker, analytical problem solver, active listener, agile, tenacious, resilient, with strong attention to detail; proven ability to develop creative solutions within fluid and highly pressurised business environments■ A motivated and proactive individual who supports teams by removing barriers to delivery, driving deadlines, and enhancing business efficiency and productivity𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:● Assumed responsibilities beyond the traditional Business Analyst role, acting as the BA Lead and Trainer as required; assumed a hands-on delivery approach, demonstrating leadership, project management skills, flexibility, and dedication to driving operational excellence● Provided coaching and training to CXs, BAs, and Solutions Analysts; ensuring adherence to modelling standards on Sparx and Azure DevOps, while championing a full Agile methodology● Initiated, wrote, and delivered bespoke training for teams of 32 (on-site) and 8 (overseas) personnel demonstrating strong presentation skills and training abilities; supported adherence to modelling standards and Agile practices across the business whilst providing ongoing coaching and mentorship for professional development● Facilitated alignment sessions for CXs, BAs, and Solutions Analysts to support collaboration and engagement across all workstreams; utilised Sparx to build a consolidated repository, facilitating the reuse of business rules, delivery features, user stories, and models to meet customer needs● Solid experience of a wide range of data analytics and project management tools
Old Mutual South Africa
View- Website:
- oldmutual.co.za
- Employees:
- 8253
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Senior Business AnalystOld Mutual South Africa May 2024 - PresentSouth Africa
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Senior Business AnalystMultichoice Group Dec 2022 - May 2024Initially employed as a Customer Experience (CX) Analyst for a leading international entertainment platform; promoted to Senior Business Analyst (BA) in March 2023 to drive digital product delivery.𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 | 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧:● Acting as the primary liaison between business stakeholders and technical teams, opening and driving clear lines of communication; providing strategic analysis of technical solutions, valuable insights, and facilitating agreement on product strategy to enhance project outcomes● Demonstrating proficiently in an Agile environment; contributing to sprint planning, whilst facilitating successful iterations and driving customer satisfaction● Identifying and documenting business rules governing processes and operations; defining delivery features, whilst ensuring full alignment with business requirements/project objectives - demonstrates a solid understanding of business processes● Conducting in-depth analysis of user-system interactions, identifying points for optimisation and improvement● Defining functional and non-functional requirements, ensuring alignment with business objectives whilst considering scalability, security, and quality● Successfully creating and modelling new process diagrams on Sparx, enhancing overall workflow efficiency through effective solution design● Writing comprehensive user stories; working collaboratively with development teams to ensure a clear understanding of user stories and project goals● Utilising Balsamiq and wireframing techniques to translate complex business requirements into compelling user interfaces (UI); supporting effective communication with stakeholders, and seamless collaboration with development teams● Participating in user testing phases from initial BA setups to final validation; executing rigorous quality assurance (QA) measures whilst validating project outcomes against established business rules and functional requirements -
Lead Business AnalystAccess Bank South Africa Jul 2022 - Dec 2022Initially employed as a Project Manager/Business Analyst; returned to the company in July 2022 as Lead Business Analyst within the Project Management Office (PMO).𝐓𝐞𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:● Managed 4 FTE direct reports comprising BAs and 3 contracted Process Engineers; 360 management including interviewing, recruitment, delegation of tasks, resource allocation, timesheet sign-off, capacity planning, progress reports, ongoing training, coaching, and providing mentorship – proven leadership skills𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 | 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: ● Oversaw an initiative for Process Engineers to map and document 400 previously unmapped internal banking processes and Standard Operating Procedures (SOPs); worked collaboratively with key stakeholders, and vendors to deliver the project within the agreed time and resource constraints● Facilitated and led weekly team meetings, providing ongoing support whilst gathering status updates for stakeholder/management reporting● Oversight of all aspects of the BA role, including developing business cases, leading requirement elicitation sessions, producing BRS and FRS documents and Business Requirements Documents (BRDs); further performed quality assurance on the BRS/FRS documentation produced by the BAs● Managed process mapping and modelling with full adherence to standard methodologies● Led the change request process including updating documentation and communicating changes to stakeholders; demonstrated agility and adaptability within a fluid business environment● Assisted in coordination of all aspects of User Acceptance Testing (UAT) sessions, ensuring effective collaboration of cross-functional teams; set up UAT scripts, liaised with testing department, and assisted with test case execution● Conducted comprehensive tracking and logging of system defects, ensuring a timely resolution -
Business AnalystAbsa Group Apr 2022 - Jul 2022Employed on a short-term contract within the Financial Crime and Compliance Group to manage a complex data migration post Barclays exit from the business. 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬: ● Opened and maintained clear lines of communication with internal and external stakeholders, ensuring full alignment with organisational goals● Successfully led the end-to-end migration of critical data from a legacy system to an alternative platform – solid understanding of the software development life cycle within a Waterfall environment● Facilitated requirement elicitation sessions and prepared comprehensive BRS and FRS documentation; proven ability to translate business and functional needs into actionable BRDs● Executed process mapping and modelling for process engineering utilising UML diagrams; demonstrating strong understanding of business processes● Drove a meticulous data transfer to an established secure data warehouse within the agreed timeframe -
Project Manager | Business Analyst:Access Bank South Africa Mar 2020 - Apr 2022Initially employed as a Project Manager/Business Analyst; returned to the company in July 2022 as Lead Business Analyst within the Project Management Office (PMO).
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Business AnalystFinbond Mutual Bank Oct 2012 - Feb 2020Initially employed as an Investment Officer at an international mutual and savings bank (Findbond Group Ltd), unofficially performing the BA role until September 2016; promoted to Business Analyst within the Project Management Office (PMO) in September 2016 to drive innovative digital product delivery.𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:● Worked collaboratively with CFO, CEO, and external banking vendors, managing and overseeing the implementation of/changes to core banking systems - web-based and application-based● Opened and drove clear lines of communication with internal and external stakeholders throughout the project lifecycle, ensuring alignment with organisational goals● Facilitated weekly meetings and provided status updates whilst managing expectations; further tracked actionable items to drive accountability and progress𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 | 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: ● Conducted meticulous requirement elicitation sessions; compiled key insights from stakeholders, and translated findings into detailed BRS and FRS documents● Conducted accurate cost versus benefit analysis, assisting in the preparation of detailed Business Cases for informed decision making● Full ownership of process mapping and modelling, ensuring effective workflows for improved efficiency ● Prepared detailed test scripts, compiled use cases, and staged UATs; further managed thorough Production UATs and logged defects for timely resolution𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:● Promoted to Business Analyst role in recognition of exceptional attention to detail, strong problem-solving skills/decision-making skills, project management capabilities, strategic thinking, and analytical acumen● Facilitated a smooth go-live experience, demonstrating strong organisational skills, meticulous planning, and the ability to drive robust technical solutions -
Earlier EmploymentVarious Companies Mar 2009 - Sep 2012● 𝐎𝐟𝐟𝐢𝐜𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 & 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐀𝐝𝐯𝐢𝐬𝐨𝐫, 4D Brokers● 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭, Discovery Consulting Services ● 𝐋𝐨𝐧𝐠 & 𝐒𝐡𝐨𝐫𝐭 𝐓𝐞𝐫𝐦 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐀𝐝𝐯𝐢𝐬𝐨𝐫, Prudent Advisory Services
Johan Kruger Education Details
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IqbusinessCertfied Process Professional (Cpp) -
Viewpoint Training And ConsultingPassed With Merit
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Viewpoint Training And ConsultingPassed With Distinction
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CenturionA Level Equivalent: English, Mathematics, Computer Science, Science
Frequently Asked Questions about Johan Kruger
What company does Johan Kruger work for?
Johan Kruger works for Old Mutual South Africa
What is Johan Kruger's role at the current company?
Johan Kruger's current role is Senior Business/Systems Analyst | Certified Process Professional (CPP) | Digital Transformation | Digital Product Delivery | Agile | Banking | Financial Services | Business Analysis *Requires UK Sponsorship*.
What schools did Johan Kruger attend?
Johan Kruger attended Iqbusiness, Viewpoint Training And Consulting, Viewpoint Training And Consulting, Centurion.
Who are Johan Kruger's colleagues?
Johan Kruger's colleagues are Rudi Botha, Nikhil Gopichand, Wesley Wyk, Keabetswe Thobela, Roy Wilson, Nhlakanipho Mthembu, Gabisile Nkutha.
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1afcapconsult.co.za -
Johan Kruger
As The Senior Manager Of Strategy Innovation & Incubation At Sasol, At Strategy & SustainabilityCity Of Johannesburg2tuks.co.za, sasol.com -
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Johan Kruger
City Of Cape Town
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