Johann Bittner Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, Us

Transformation Office — Platinum Equity portfolio company (Interim)

Indianapolis, Indiana, Us

GrowthOptics is a technology-enabled service designed to bridge the gap between challenges we’ve experienced as operators and modern advancements in AI/ML. Built with decades of B2B operating experience paired with over 27 years of benchmarking data, we help identify value creation opportunities and support their execution through a customer lens.𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐕𝐚𝐥𝐮𝐞: Identify and prioritize value drivers that differentiate you, including pinpointing areas to invest more in, and areas that are not important to your customers yet drive complexity and cost𝐑𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧: Determine vulnerability with actionable intelligence on how to intervene via customer level churn risk scoring and insight into why customers are at-risk𝐏𝐫𝐢𝐜𝐞: Integrate Customer Loyalty and pricing activity by categorizing opportunities to manage risk in pricing events and “win-back” margin𝐕𝐨𝐥𝐮𝐦𝐞: Target cross-sell and up-sell opportunities prioritized across accounts with key insight into channel and messaging𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐀𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧: Understand why customers selected you, analyze their attributes, and competitive positioning to refine your sales pipeline, focus new customer acquisition and marketing𝐈𝐧𝐨𝐫𝐠𝐚𝐧𝐢𝐜: Based on existing customer base, identify unmet needs or opportunities to increase share of spend aligning to your inorganic growth strategy or due diligence processWe're looking for passionate technology and operating talent to join our growing team. Whether you're an operating veteran or a bright newcomer eager to make your mark, we offer an opportunity to help build something innovative with a lasting impact. I welcome any referrals or introductions: jbittner@growthoptics.com.

Dublin 2, Ie

Operating Team - Commercial: GenAI, Digital Transformation, Sales, Marketing, Pricing, Service, New Product/Market Entry, Order to Cash

Indianapolis, In, Us

Led the build of an advisory practice which supported 15+ Middle Market PE firms across commercial due diligence, market/customer analysis, and new product GTM.

New York, Ny, Us

Management Consulting | MarketingAreas: Marketing Technology, Marketing Resource Management, Marketing Plan & Spend Management, CRM, Digital Asset Management, Marketing Procurement, Customer Experience (CX)Experience in: Life Sciences, TMT, Retail, Manufacturing, Insurance

Indianapolis, In, Us

Worked full time at a boutique, research-based consulting firm in Indianapolis while completing undergraduate degree remotely.Areas: Churn Prediction, Private Equity Due Diligence, Customer Loyalty, NPS, Retention Drivers, Predictive Modeling, CLV, Segmentation Analysis• Built dashboard using VBA that displays key account information and prioritizes expenditure on behalf of a client in the Gas, Power, and Electric industry. Within the dashboard, integrated a model to discriminate customer behavior by assigning probability of engagement by entity.• Conducted a series of quantitative and qualitative interviews to better understand customer perception around competitor products to determine viability for market entry in the Life Sciences industry. The data was used to validate product line expansion and identify features that maximize the customer experience.• Worked routinely with a U.S. Rental and Linen Supply company to identify areas of the customer experience that impacted retention and share of spend.

Ann Arbor, Mi, Us

Thesis: Veto Player Theory and Lower Levels of Sovereignty: Evidence from State Budget Allocations• Developed multidimensional, instrumental variable regression model to analyze the impact of gridlock on state budget compositions in a Euclidean spaceAdvisor: George Tsebelis

Indianapolis, In, Us

Revenue analysis, IT (Revenue Processing System) Modernization engagement: Deloitte Consulting and Indiana Department of Revenue