A respected and proven, results-driven Sales & Service professional showcasing 15+ years of experience in strategic growth in the commercial heavy-duty truck management field in progressive roles. Well known for customer service and growth initiatives within operations and establishing consistent processes with clearly defined strategies that drive results.A proven track record of building winning teams by coaching to develop, creating the business vision, launching critical programs and achieving financial targets . Committed to driving organizational transformation and expansion under challenging market conditions.W.W.Williams (July 2020 - Present)Territory Sales Representative* Supporting our customers through mechanical repairs and preventative maintenance.* Providing parts solutions to our customers* Informing our customers of campaigns and bulletins that will help their fleet stay on the road.* Communicating with our customers to keep them appraised on the repair status of vehicles.* Cold calls with new potential customers showcasing service excellence and repair velocity.* Maintaining trusting relationships with existing business partners.Cummins Sales and Service (Feb 2017 - Feb 2020)Arizona Service Leader*Directed and managed all internal sales efforts including technicians, supervisors and advisers. *Worked with outside sales to secure private and municipal contracts and secure fleet business. *Spearheaded business plans and execution of successful marketing and development to expand service offerings to our customers resulting in added sales. *Streamlined processes to increase productivity and client satisfaction. *Increased productivity margins, gross margins and recovery while reducing expenses. *Ensured safe working conditions for our team at ALL times. No OSHA injuries in 2019.Vanguard Truck Center - Phoenix - Mack & Volvo Truck Dealership. (Oct 2013 to Aug 2016) Vanguard Truck Centers are committed to providing service for all makes of commercial trucks when you need it, promptly assessing your truck's situation and then staying in touch with you until repairs are completed to your satisfaction.Artios Services (Oct 2010 to Oct 2013)Artios Services was started due to the need for a company who could provide their clients with Competency, Project Ownership and Integrity. We strive to provide our clients the highest level of service, support, and solutions. We specialize in Consulting, Project Implementation and Oversight, Hands on Project Completion and Complete Customer Satisfaction.