Network Operations Center Engineer
CurrentLead day to day operations for all Managed Backups. Maintain backups with the help of support staff for 750+ servers on a daily basis. Work with our Manila office for daily hand off of work that was escalated to myself for completion. Manage our local team for new client deployments as well as setups and configuration. Review all team time entries to ensure all work was efficiently and accurately performed. Train other employees on how to use the backup software both in person and remotely.